ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 988 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel not yet received but handled and dispatched efficiently”

Helpful Report

Posted 4 years ago

“Inbound and outbound goods movement has become more streamlined post the new website operating. Two weak points are: Lack of accuracy and description with inbound items description. The cost for return of goods is set too high. Packages reciept to Vietnam some cartons require a more robust construction. (heavier ply) I would rather see a regular update for changes to destination country regarding restrictions imposed rather than expect an update from carriers who are unreliable. Some forwarding agencies are current on a country by country day to day basis Shopping promotions newsletters have less significance than the above import update changes are essential.”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“I have been using Forward via for more than a year now and overall i am very happy with their services. Communication is fast and so is execution of consolidation and expediting of shipment. What I do really appreciate is that they give you various options for shipping methods to suit all pockets. I am also really happy with their service during COVID, apart from shipping options being limited everything else has been running smoothly with my orders as it always has and I am sure shipping options will be back to normal as time goes on.”

Helpful Report

Posted 4 years ago

“Fast and easy to use. Just very expensive. But I guess that’s the price to pay if you want to shop from the UK.”

Helpful Report

Posted 4 years ago

“Great service although quite expensive shipping rates!”

Helpful Report

Posted 4 years ago

“Delivery was fast and fuss-free but it’s rather expensive.”

Helpful Report

Posted 4 years ago

“I got my item very fast & the procedure is simple.”

Helpful Report

Posted 4 years ago

“The first time I have used this service. I had a few difficulties negotiating the site to start with (I was using Internet Explorer) but a very efficient help service put me right. Fast and efficient. Well pleased.”

Helpful Report

Posted 5 years ago

“I have been using FV fore many years years no and was always was. but with this new system i cannot ask to remove invoices if i want to send a gift or something. you used to always do this if i asked. now not anymore.”

Helpful Report

Posted 5 years ago

ForwardVia is rated 4.8 based on 988 reviews