ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 988 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 17th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 3 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 3 years ago

“Very convenient. Shipped very quickly after placing the order. Pricing was reasonable. Would use again and recommend to others”

Helpful Report

Posted 3 years ago

Thank you for your great feedback and your recommendations. We are very pleased that you have been satisfied with the service you have received from our team at ForwardVia.

Posted 3 years ago

“It was a smooth a professional experience. My Item was posted quickly without any issues. I would use them again when I need to forward shipments from the UK.”

Helpful Report

Posted 3 years ago

Many thanks for your review, we really appreciate this and I'm pleased to hear that you are happy with the service and look forward to working with you again soon.

Posted 3 years ago

“This is my first time using ForwardVia and it's been easy and hassle-free from day one. :) Thank you!”

Helpful Report

Posted 3 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 3 years ago

“Excellent service. Fast shipping!”

Helpful Report

Posted 3 years ago

Many thanks for your feedback, it's great to hear that you had a positive experience with Forwardvia

Posted 3 years ago

“Great service, quick turnaround and arrive in perfect condition”

Helpful Report

Posted 3 years ago

“Amazing service, would have never been able to buy what I wanted as the company was only shipping within the UK”

Helpful Report

Posted 3 years ago

“Service was easy to use, and parcel arrived in a timely manner and in great condition. Thanks!”

Helpful Report

Posted 3 years ago

“Safe and very user friendly”

Helpful Report

Posted 3 years ago

“Great service, everything was ok, except for a little inconvenience due to new EU VAT rules.”

Helpful Report

Posted 3 years ago

“Reliable and excellent, affordable postage rates via Royalmail to North America (and i would know, as I lived in the UK for around 5 years and would ship things to friends back home regularly). Previously tried another service called Package express and Forward via blew their rates out of the water. Highly recommend for your GB forwarding needs, it definitely is worth it to go for a specialty forwarder based in the UK.”

Helpful Report

Posted 3 years ago

“At first i thought it's quite expensive upfront. But i was so relieved that there is no hidden charges once i am ready to ship out,unlike ComGateway(i wonder how many types of surcharges they have),and shipped out very fast! Quick response from the customer supports via email too.”

Helpful Report

Posted 3 years ago

“Very good and reliable service … highly recommended”

Helpful Report

Posted 3 years ago

“Perfect service!!!!”

Helpful Report

Posted 3 years ago

“Very easy to use and quick shipment. Just the shipping prices are really high to me.”

Helpful Report

Posted 3 years ago

Many thanks for taking time to leave us feedback. We are glad to hear that the service we provide you is excellent. ForwardVia are a service provider and are unable to compete with some retailers who cover their actual costs on the sale of the product. The price paid to ForwardVia includes the use of the address, the acceptance, processing, storing and preparation of your goods for international transit including any export paperwork required. We also offer full customer support for all tracked shipments until delivery. I hope this information helps explain how shipping fees are charge. If you have any further questions please don't hesitate to get in touch.

Posted 3 years ago

“Efficient and professional service. Very satisfied and will use again.”

Helpful Report

Posted 3 years ago

“Forwardvia is a godsend. Without them and their wonderful service I wouldn't be able access certain items from vendors who refused to ship outside the UK and EU. They have a very simple and easy to use website and there is no elaborate registration. The website is also easy to use allowing you to track and monitor the receipt of your shipment and to set up a consolidation if necessary. They are honest, efficient and helpful. I strongly recommend them to anyone who needs help in forwarding goods from the UK to international locations.”

Helpful Report

Posted 3 years ago

“excellent, no fuss, very fast”

Helpful Report

Posted 3 years ago

Many thanks for your feedback, we are pleased that we continue to provide a great service and look forward to receiving your continued support.

Posted 3 years ago

“Absolute perfect and friendly service. Only for me from Germany it is not very easy to understand the website and how it works in the first moment. But after trying a little, it was possible to work with it;-) Thanks for the service! Gerhard”

Helpful Report

Posted 3 years ago

Many thanks for submitting this review and for your comments. We appreciate all customer feedback to ensure we can continue to offer our customers the most professional and efficient forwarding service possible. We are glad to hear you mastered using our website, please don't hesitate to get back in touch if you should require any further assistance with anything else and we will be more than happy to help you.

Posted 3 years ago

“Very fast shipping and it was well packed. Thank you!”

Helpful Report

Posted 3 years ago

Many thanks for taking the time to submit your feedback and for the positive comments. We are thrilled to hear that you have felt very satisfied with the service offered to you.

Posted 3 years ago

ForwardVia is rated 4.8 based on 988 reviews