Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.85

4.9 Rating 4,185 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.9

Based on 4,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

Folk Interiors Ltd 5 star review on 4th June 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some lovely tapas bowls as a present, they were dispatched same day and arrived so quickly, beautifully packaged. Excellent service and my friend loved them. She wrote “Thank you soooo much for the beautiful bowls.. they are so perfect! ❤️❤️❤️””

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Posted 3 months ago

Thank you so much.. I'm glad she loved them.They are my favourites too.. love Katy x

Posted 3 months ago

“Really pleased to have discovered this store – love the selection of products and was very happy with the quick service and well packaged items.”

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Posted 1 hour ago

“Really lovely mugs, super quick delivery. Really happy with my purchase. Thank you”

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Posted 1 day ago

So pleased to hear you love your mugs, thanks so much for leaving us a review. Helen. X

Posted 3 hours ago

“Easy & excellent service from order to delivery :) super quick, packaged well & im in love with the mugs!!! Thankyou, will order again v soon :)”

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Posted 1 day ago

I’m in love with those mugs too, thanks so much for leaving us a photo review, we really do appreciate it. Helen. X

Posted 3 hours ago

“Gift ordered 21 May but still not delivered.”

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Posted 3 days ago

“Great service and lovely mug delivered in time”

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Posted 3 days ago

Perfect, thanks so much for leaving us a review. Helen. X

Posted 3 hours ago

“I was pleased to find this shop and ordered a lovely vintage style jug. I requested a delay in dispatch and Katy kindly arranged this. I have just received the jug and it is just what I wanted. Very happy. It will go nicely in my new kitchen.”

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Posted 4 days ago

Lovely review, so pleased to hear you love your jug, hope to see you again soon. Helen. X

Posted 3 hours ago

“The palm artwork is fabulous. The statement made regarding same day delivery is untrue. I placed an order on Sunday allowed time for the bank holiday. I did not receive any dispatch notification on Tuesday so reminded them on Thursday - they forgot! It was dispatched on Thursday and I received it the following day.”

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Posted 5 days ago

Hi Sharon, Thank you for your kind words about our palm artwork — we’re so pleased to hear you loved it! We’re really sorry to hear that your experience with delivery didn’t meet your expectations. We just wanted to clarify a few details that may help for future orders. Your order was placed on Sunday evening during a bank holiday weekend, and our warehouse was closed on the Monday. The shipping service selected at checkout was our standard £4.95 delivery option, which doesn’t include guaranteed next-day delivery. While we always do our best to dispatch orders placed before 1pm on the same day, as mentioned on our website, we can’t always guarantee this during particularly busy periods. Your order was dispatched on Thursday and delivered the following day, Friday 30th. We really appreciate your feedback, and we’re sorry we fell short of your expectations this time. We do hope to welcome you back again soon and give you the smooth experience we always aim to provide. Warm wishes, Folk Interiors team

Posted 5 days ago

“I purchased some lovely ceramics. The delivery was quick and the ceramics well packed.”

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Posted 6 days ago

Great to hear Helen, thanks for leaving us a review. Love Helen. X

Posted 3 hours ago

“Excellent! Great service from start to finish, lovely products and super helpful staff. Would definitely use them again.”

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Posted 6 days ago

Yey! Love this review, thanks so much. Helen. X

Posted 3 hours ago

“Lovely items, just as described, beautifully packaged and quick dispatch. Very happy”

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Posted 1 week ago

So pleased you are happy with your purchase, thank you so much for leaving us a review. Helen. X

Posted 1 week ago

“Beautiful products just as described. Packed with care.and all packaging can be repurposed. It seemed more like a thoughtful gift than a purchase. Highly recommend”

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Posted 1 week ago

Thank you for your beautiful review, we really do appreciate it. Helen. X

Posted 1 week ago

“Beautiful product, although make sure you check the sizes before you buy as the mug I purchased is a lot smaller than ı thought it would be”

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Posted 1 week ago

“Excellent service from point of order to delivery. Contact was made from company when an item became unavailable and refund followed swiftly.All goods arrived with excellent packaging , and of course I absolutely adore everything I ordered!..shall recommend and order again from this company”

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Posted 1 week ago

Lovely review, so pleased you are happy with your purchase. Helen. X

Posted 1 week ago

“Annoyingly the surface designs and finishes all looked way better in the photos online”

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Posted 1 week ago

Thank you for your feedback, and we're really sorry to hear that the items didn't quite meet your expectations. We completely understand how important it is for product photos to accurately reflect the finish and design. Many of our pieces are hand-glazed, which can result in slight variations from batch to batch — but we do appreciate that this can be frustrating if the difference feels too far off. We’re always looking to improve, so your comments will definitely be passed along to our team. If there’s anything we can do to help, or if you’d like to return the items, please don’t hesitate to get in touch with us on info@folkinteriors.com Warm wishes, The Folk Interiors Team

Posted 1 week ago

“Arrived quickly and beautifully packaged”

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Posted 1 week ago

Perfect. We are so pleased you are happy with your purchase, thanks so much for leaving us a review. Helen. X

Posted 1 week ago

“Lovely small company to place an order with.Excellent customer service and fast delivery time-oh,and the handleless mugs are beautiful!Thankyou”

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Posted 1 week ago

Thank you so much for your kind words! We're thrilled you had a great experience with us — it truly means a lot to our small team. So glad to hear you're loving the handleless mugs too! Thanks again for your support, The Folk Interiors Team ☕🌿

Posted 1 week ago

“Very pleased with our order from Folk interiors just what we wanted for our new doors”

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Posted 2 weeks ago

Thank you so much for your lovely review! We’re so pleased to hear your order was just what you were looking for — it’s always great to know our pieces are helping to make a house a home. Best wishes, The Folk Interiors Team 🌿

Posted 1 week ago

“I ordered a selection of mugs from Folk Interiors, they arrived quickly, beautifully packaged. And I am so so delighted with them. I will be coming back to buy more!”

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Posted 2 weeks ago

Thank you so much for your kind words and 5-star review! We're absolutely delighted to hear that your mugs arrived safely and that you’re so pleased with them. It means the world to us to have your support, and we can’t wait to welcome you back for more. Best wishes, The Folk Interiors Team 🌿

Posted 1 week ago

“Very happy with the design and quality of the noodle bowls I ordered. They arrived in good time and well packaged. Cheers!”

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Posted 2 weeks ago

Thank you so much for your lovely review! We're so pleased to hear you're happy with the design and quality of the noodle bowls — and that they arrived safely and on time. Your support means a lot to us. Enjoy your new bowls and hope to welcome you back again soon! Warm wishes, Vicky Folk Interiors

Posted 2 weeks ago

“I had trouble placing order on line. I therefore phoned and extremely helpful young lady very promptly and efficiently dealt with the order. Having said that, no news from Royal Mail as to delivery!”

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Posted 2 weeks ago

Hello Claire, Thank you so much for your kind words about our customer service — we’re really glad we could assist you with your order! We dispatched your order on the 14th, and according to Royal Mail it was delivered today, 17th May, which falls within the 2-3 day delivery timeframe you selected. We completely understand how frustrating it can be not to receive updates from the carrier, and we sincerely apologise for any inconvenience this may have caused. If you have any questions or need further assistance, please don’t hesitate to get in touch. Best wishes, Vicky Folk Interiors

Posted 2 weeks ago

Folk Interiors Ltd is rated 4.9 based on 4,185 reviews