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Flowers by Post UK Limited Reviews

4.7 Rating 14,249 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Metrics Info
4.7
Based on 14,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews

About Flowers by Post UK Limited:

Our flower market stall (which is still going strong) was established in 1968 in Jersey’s historic Central Market. The business has steadily evolved and grown over time and we pioneered the concept of sending “flowers by post” enabling visitors to the island to send flowers to their family, friends and neighbours.
With the advent of the internet we created our first website and to service this growing demand relocated the online business to the mainland enabling us to access greater flower supplies and help the logistics’ of floral delivery.
We embrace the different ways our customers wish to purchase and engage with us whether that is online or by using our FREEPHONE 0800 735 1065 telephone number.
We strive to provide our customers with first class product; value for money; simple ordering processes and on time delivery methods using Royal Mail and Yodel Courier services. We match this with exceptional customer service.

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mrs Sue Barnes
Verified Buyer
“Beautiful flowers delivered with useful information as to how to display them at their best. Just a shame their was some signs of mildew on some of the foliage.”
Helpful Report
Posted 4 years ago
Dear Sue, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Alison Heales
Verified Buyer
“The flowers I received were very well packed and are opening out beautifully.”
Helpful Report
Posted 4 years ago
Dear Alison, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs K. Cross
Verified Buyer
“Recipient for the flowers was very pleased, the Christmas gold decoration was a nice touch”
Helpful Report
Posted 4 years ago
Dear Mrs Cross, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Sheila Dean
Verified Buyer
“The flowers were a present for my 96 year old Aunt. She was delighted with them.”
Helpful Report
Posted 4 years ago
Dear Shelia, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Patricia Turner
Verified Buyer
“There was a problem with delivery, probably with the post being very busy.”
Helpful Report
Posted 4 years ago
Dear Pateicia, thank you for posting a review. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our customer team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Joan Collett
Verified Buyer
“The flowers delivered were lovely. The only complaint I have is that in the picture the flowers appeared to be single headed carnations but the flowers delivered were spray carnations. They arrived on the day requested.”
Helpful Report
Posted 4 years ago
Dear Joan, Please accept our sincere thanks for posting a review following your recent purchase and please accept our apologies for the wrong flowers being sent. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our Customer Care team members will be in touch with you. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Martin Taylor
Verified Buyer
“Beautiful flowers. Came a day late. No flower food included”
Helpful Report
Posted 4 years ago
Dear Martin, thank you for posting a review. Please accept our apologies for any disappointment caused. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. One of our customer team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Miss Janine M Wilkins
Verified Buyer
“My auntie was really pleased with the Christmas , gift off me of the flowers by post the only complaint that I have they didn’t arrive on the 22nd like stated when I ordered them .but did arrive on the 23rd”
Helpful Report
Posted 4 years ago
Dear Janine, Please accept our sincere thanks for posting a review following your recent purchase. As we endeavour to make clear on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jean Wakeling
Verified Buyer
“Lovely red carnations to celebrate our 48th wedding anniversary. Arrived on the day.”
Helpful Report
Posted 4 years ago
Dear Jean, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Firth
Verified Buyer
“Flowers fine but delivery date missed. Combination of Christmas post and Covid-19 probably.”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Dennis Castelow
Verified Buyer
“Have not seen the flowers but got a glowing report from the recipient”
Helpful Report
Posted 4 years ago
Dear Dennis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Ms Donna Bourne
Verified Buyer
“Beautiful flowers, very happy. Thank you.”
Helpful Report
Posted 4 years ago
Dear Donna, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Janet Crawford
Verified Buyer
“My mother said they were lovely”
Helpful Report
Posted 4 years ago
Dear Janet, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs MARGARET COLLIN
Verified Buyer
“The flowers look beautiful and very Christmassy. The bonus is that the box made a great goal for the grandkids to play tiddlywinks !”
Flowers by Post UK Limited 4 star review on 23rd December 2020 Flowers by Post UK Limited 4 star review on 23rd December 2020
Helpful Report
Posted 4 years ago
Dear Margaret, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Valerie Whitmell
Verified Buyer
“My Sister-in-Law was pleased with her flowers for her Birthday. However I was not pleased as they did not arrive on Friday 18th but 3 days later on Monday 21st. I understand it is a busy time for you but would have thought one or two days late ok but not best pleased with 3 days late. I do not live near my Sister-in-Law so I do not know if the flowers were in good condition.”
Helpful Report
Posted 4 years ago
Dear Valerie, Please accept our sincere thanks for posting a review following your recent purchase. As we endeavour to make clear on our website: ROYAL MAIL FIRST CLASS POST is not guaranteed to arrive on your chosen day (within 3 working days) so do please factor this in when making your choice. To guarantee delivery on your chosen day please upgrade to our tracked courier option. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Madeline Murphy
Verified Buyer
“I am relying on my daughter who was on the receiving end - I was not in UK ...so maybe it could have been 5 stars??”
Helpful Report
Posted 4 years ago
Dear Madeline, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Jill Bellamy
Verified Buyer
“Efficient and well received”
Helpful Report
Posted 4 years ago
Dear Jill, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mrs Barbara Phillips
Verified Buyer
“My flowers were delivered on time and I hear they were beautiful - my friends were very pleased with them. Very good service”
Helpful Report
Posted 4 years ago
Dear Barbara, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr John Ellerker
Verified Buyer
“My aunty for whom this was a Christmas gift was delighted with the flowers”
Helpful Report
Posted 4 years ago
Dear John, Please accept our sincere thanks for posting such a positive review following your recent purchase and we are pleased to hear your aunty was delighted with the flowers. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Mr Mark Thomas Jones
Verified Buyer
“A prompt and efficient service. I felt that the carnations that I had ordered were open rather more than I would have liked; in these days of centrally heated homes this tends to mean that flowers go over rather quickly. That said, I have used Flowers by Post for years and will continue to do so. Thank you.”
Helpful Report
Posted 4 years ago
Dear Mark, Please accept our sincere thanks for posting a review following your recent purchase and please accept our apologies for the flowers being more open than expected. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness in order to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 4 years ago
Flowers by Post UK Limited is rated 4.7 based on 14,249 reviews
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