Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 505 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Very pleased with the new matt looks lovely”

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Posted 1 year ago

“Generally a good ordering service and quick turnaround, however when five packs were delivered to oup premises they were chucked out on the front lawn by courier, when we our installers opened them at the customers premises there was damaged to two of the packs even though they were in a plastic bubble protector, is was obviousl they had been dropped on the corner as all the contents had damage to the same area of the plank, we have managed to use the planks but we have been lucky in doing so but feel reluctant in buying from your company if these orders are going to arrive damaged.”

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Posted 1 year ago

“Very fast delivery and good quaility product. Looks amazing in our garden room.”

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Posted 1 year ago

“Thick black gunk in our porch mat! The pics are after I blotted it off wiht kitchen roll but it still stained. Flooring Uk have said it's just naturally part of the coconut husk and that was it. Really unhappy with this.”

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Posted 1 year ago

“Really pleased with actually getting two mats out of 1 m sq piece.”

Sotto 5 star review on 30th October 2024

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Posted 1 year ago

“Very quick delivery and happy with product got Not laid yet”

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Posted 1 year ago

“Ordering was very easy and really quick delivery”

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Posted 1 year ago

“Lovely carpet”

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Posted 1 year ago

“Nice and easy to fit”

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Posted 1 year ago

“Although I received a confirmation email for my order, I did not receive a despatch email nor an estimated delivery date notification. The first I was aware of the delivery was 30 minutes before the delivery with a phone call from the driver saying he was 30 minutes away. Luckily I was home or else I probably would have missed it. The boxes themselves arrived in a bit of a sorry state, covered in bird poo and feathers. The price was good and the delivery window turned out to be relatively quick. More communication required for customers.”

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Posted 1 year ago

“Effortless to deal with and quick delivery will be used again.”

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Posted 1 year ago

“Thank you item arrived on time, will use again”

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Posted 1 year ago

“Ordered samples came very quickly and nice pcs”

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Posted 1 year ago

“Just what I needed! Speedy and precise delivery!”

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Posted 1 year ago

“product was as shown and came within time”

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Posted 1 year ago

“Prompt free delivery, excellent flooring. our floor installer commented on the good quality of the tiles (Planks) and the final result was perfect. The cost was substantially lower than similar products that I viewed before purchase.”

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Posted 1 year ago

“It was very easy to order the carpet we wanted. We chose one for the entrance to our house. It was exactly what we were looking for. It came very quickly too. Great quality. Would definately be ordering again when we need to in the future.”

Sotto 5 star review on 16th October 2024

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Posted 1 year ago

“Delivery on time to my builder. Beautiful Amtico flooring”

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Posted 1 year ago

“Great price, product and fast delivery.”

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Posted 1 year ago

“The samples were delivered extremely quickly and were exactly as I had ordered. I would highly recommend Flooring UK.”

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Posted 1 year ago

Sotto is rated 4.7 based on 505 reviews