Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 502 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Fantastic customer service. Becky was so helpful in helping me to get additional tiles from the warehouse when they became out of stock and I needed a few to complete a project. When minor issues arose, the team were fantastic at reaching a resolution. I wouldn’t go with another tile company after receiving such brilliant service. Thank you for going the extra mile.”

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Posted 1 month ago

“Matting never received. On enquiry told product no longer available. Still awaiting refund”

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Posted 3 weeks ago

“Excellent service and the barrier matting is just what I needed”

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Posted 1 month ago

“Would recommend this company. Carpet was sent promptly and is great quality. Very impressed with the service and prices.”

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Posted 1 month ago

“Excellent company! Good quality flooring at very reasonable prices. Very helpful customer service too. Wouldn't hesitate to order from again, and definitely recommend!”

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Posted 1 month ago

“Excellent ptofuct and quick good service. Well pavkaged.”

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Posted 1 month ago

“Very good service. Used them before. Quick delivery. Quality product.”

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Posted 1 month ago

“Prompt delivery. Product fine. Coloured coir matting purchased was dark grey but it looks more black than any grey colour.”

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Posted 2 months ago

“Item ordered, received in good order and of good quality. Postal route was very slow.”

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Posted 2 months ago

“Great matt, cut to size required and quick delivery. Great quality.”

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Posted 2 months ago

“Excellent service, very helpful when contacted.”

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Posted 3 months ago

“Brilliant online service. Easy to order, tracking information excellent, quality of hall matting that I ordered is of very good quality and great value. I would recommend Flooring UK and will be using them again in the future.”

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Posted 3 months ago

“The vinyl tiles are a beautiful colour and easy to fit. Really upgraded the look of my kitchen”

Sotto 5 star review on 10th February 2026

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Posted 3 months ago

“Great product, quick delivery”

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Posted 3 months ago

“The right product for us as a good price with fast delivery. Unfortunately packing / delivery was not done carefully so our coir doormat arrived with a big hole in it”

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Posted 3 months ago

“Excellent quality, and matcges description”

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Posted 3 months ago

“Flooring is ok but would you stop send me massage and email about my flooring will be letter? Please”

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Posted 4 months ago

“Great door mat easy to cut to size for an odd shaped foot well delivered promptly”

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Posted 4 months ago

“An excellent no nonsense service, sent me quality black coir matting that I was able to cut and fit myself with excellent results. Buy with confidence.”

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Posted 4 months ago

“Needed more flooring and couldn’t match the batch number but it was fine. Came quickly and we are very happy.”

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Posted 4 months ago

Sotto is rated 4.7 based on 502 reviews