Flooring UK Reviews

Name: Flooring UK
Address: 22-24 Hart Street, Southport, Merseyside, United Kingdom
Rating: 4.70

4.7 Rating 423 Reviews

93 %

of reviewers recommend Flooring UK

Company Reviews

Product Reviews

Metrics

4.7

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Flooring UK 5 star review on 7th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would be 5 but the couriers let you down. Evri were horrific, took two weeks to get samples (sent twice). Then delivery courier was good but tracking didn’t update and turned up out of the blue, lucky I was in.”

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Posted 3 weeks ago

“Very fast delivery,I wasn't advised when though, lucky the driver called an hour before hand. Thought goods were incorrect by the labelling but on opening a box saw it was exact right. Overall a really good company but communication could be improved. Would recommend and use again.”

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Posted 2 months ago

“Good quality flooring and delivered on time. Fair price.”

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Posted 3 months ago

“A good service and good sample provided.”

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Posted 3 months ago

“Prompt delivery of carpet”

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Posted 4 months ago

“Good quality carpets at a good price”

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Posted 4 months ago

“Shouldn’t be sent a review just for ordering samples”

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Posted 4 months ago

“Great product. Arrived much quicker than expected. Excellent communication quick response to any queries”

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Posted 4 months ago

“Delivered on time. Some of the packaging was damp. Of course, the vinyl planks inside, were unaffected.”

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Posted 5 months ago

“Amazing company ..will use again done my whole house for £600 Good quality matched samples to a t”

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Posted 5 months ago

“Excellent quality and very good value.”

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Posted 6 months ago

“Order came quickly, and well packed. Didn’t find the product easy to fit and found the backing was easily damaged though. Not sure if this is common with this type of product. Managed to hide any problems and product looks good down.”

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Posted 6 months ago

“Great products , bought some nice looking LVT with a good wear layer. Samples are available which is good , free delivery , but that's why they loose a star. DPD clearly can't read red labels on 4 packages....glue down LVT should be stored flat , the delivery driver propped them up against a wall with the LVT bowing in the middle. If I had more than 31 minutes notice that they were being delivered I could have ensured I was home. I didn't even know it was being delivered that day , never mind a time slot. I think Flooring UK should use another courier before it damaged their reputation beyond repair. See attached photos , showing how the flooring was left outside my house against a busy road , and planks bowing.”

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Posted 6 months ago

“Very pleased with flooring now it's down and delivery was excellent however, I feel that the description on line is totally incorrect as I was expecting plans as it says not tiles as I received.”

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Posted 6 months ago

“Easy to follow measurements instructions Quick delivery Easy to cut Happy with product”

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Posted 7 months ago

“Colour of the coir mat darker than expected and having to pay courier fees to return the item is not worth while!”

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Posted 9 months ago

“Received the wrong flooring emailed customer services who were very good had the correct flooring delivered and the incorrect one picked up.”

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Posted 10 months ago

“The product is of good quality and the price does not break the bank.”

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Posted 10 months ago

“Really helpful and excellent price”

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Posted 10 months ago

“Great Skills”

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Posted 11 months ago

Flooring UK is rated 4.7 based on 423 reviews