Flooring UK Reviews

Name: Flooring UK
Address: 22-24 Hart Street, Southport, Merseyside, United Kingdom
Rating: 4.70

4.7 Rating 423 Reviews

93 %

of reviewers recommend Flooring UK

Company Reviews

Product Reviews

Metrics

4.7

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Flooring UK 5 star review on 7th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some sample but we've never received them”

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Posted 1 week ago

“Not had samples yet .might be down to evri as they are useless”

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Posted 1 month ago

“Item not arrived even after 4 weeks”

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Posted 1 month ago

“Miss shapen piece of carpet sent and it had a rip in it. Why bother sending?”

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Posted 4 months ago

“Delivered to wrong house”

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Posted 6 months ago

“Dreadful quality and after service non existent.”

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Posted 7 months ago

“Didn’t even receive the samples I asked for!”

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Posted 9 months ago

“Order never arrived so recontacted, resent but order never arrived for the second time”

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Posted 10 months ago

“Black coco mats have lost there black colour already after 3 weeks very poor quality do not buy”

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Posted 10 months ago

“I haven’t received my product yet still waiting of a reply to my email asking what is going on”

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Posted 11 months ago

“Poor quality product Emailed my disappointment and was literally told the product will shed fibres and that maybe I should haves got a different type. The product is not shedding single fibres, it’s shedding tufts and block the hoover every time I clean it.”

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Posted 1 year ago

“I ordered some coir matting a week ago. They have taken my money but absolutely nothing from them. They advertise next day delivery but there's still no sign of my matting and no communication although I have tried phoning, emailing and messaging through their website. I really regret using this company..”

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Posted 3 years ago

“They do not state all the information you require when purchasing a floor. They missed out vital temperature specification. The flooring I purchased stated it was ideal for bathrooms and kitchen however, the direct sun in our kitchen makes the luxury vinyl flooring ripple each day. We have no other option but to replace it all! Contacted the company director who fobbed me off via email. Happy to take a lot of money off me but offer no after sales or resolution. AVOID and go with a well known high street company or flooring specialist.”

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Posted 5 years ago

Flooring UK is rated 4.7 based on 423 reviews