Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 505 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Easy to order and arrived swiftly. Product exactly what I wanted and I would use them again.”

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Posted 1 year ago

“Ordered and was delivered within in 3 days .. brilliant service .. floor was perfect colour as described and was easy to lay .. . Would 100 per cent use them again”

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Posted 1 year ago

“Easy to order. Competitively priced. Speedy delivery !”

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Posted 1 year ago

“Colour of the coir mat darker than expected and having to pay courier fees to return the item is not worth while!”

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Posted 1 year ago

“Fantastic products and excellent customer service. I have bought from this company three times and on every occasion I have received wonderful customer service. On my second order there was a problem and it was solved the same say and the lady I spoke to (it makes a change that you can phone and get problems resolved immediately but you can with this company), sorted out the problem on the call and apologised for any inconvenience it caused me. I would highly recommend this company and would certainly buy from them again in the future.”

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Posted 1 year ago

“Order arrived quickly. Used their stone cleaner to clean a 250 year old Delabole slate floor and then used their slate sealer. Lot of hard work as cleaned in by hand using wire wool and 50sqm to do but looks amazing”

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Posted 1 year ago

“My son used this company to buy the the flooring for his kitchen diner. He recommended them to me, I placed my order on Tuesday, delivered Thursday afternoon. The flooring looks fantastic, it was at a good price, very pleased with service, definitely a 5 star company”

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Posted 1 year ago

“Fast delivery and easy assistance and shopping”

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Posted 1 year ago

“Really quick delivery and an excellent price for the cut to size coir matting.”

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Posted 1 year ago

“Very happy with the speed of delivery and quality of product. Fits perfectly”

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Posted 1 year ago

“Much appreciate samples of coir. Might in future order uncoloured coir for another location, but for immediate requirements, I'm afraid that a competitor has a better range of colours.”

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Posted 1 year ago

“Didn’t even receive the samples I asked for!”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“The sample was lovely and just what we were looking for.”

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Posted 1 year ago

“Excellent - 'cut to size' doormat, now carefully fitted to enhance our entrances. Fiddly job around awkward corners but easy to cut with scissors. Very pleased with result. Price was good and delivery prompt.”

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Posted 1 year ago

“It was torn”

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Posted 1 year ago

“Perfect mat for our utility room as we were able to cut it to size so it fits exactly into the entrance. It's non slip and washable, just what we wanted. Easy website to navigate, we ordered samples then placed the order. All in all a good service.”

Sotto 5 star review on 4th November 2024

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Posted 1 year ago

“Easy to order and fast delivery!”

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Posted 1 year ago

“Excellent quality service and product. Highly recommend.”

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Posted 1 year ago

“Nice easy transaction”

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Posted 1 year ago

Sotto is rated 4.7 based on 505 reviews