Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 505 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“Ordered the underlay and it arrived next day...great quality and service...was well priced and considerably better then what I had used previous....looking at their flooring products I can fully recommend them.”

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Posted 1 year ago

“Quick delivery, great product”

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Posted 1 year ago

“Awesome service and product. Changed size of the Coir mat we wanted the team organised that sent a link for the additional cost my end all sorted very quickly. Delivery was on time, the Coir Mat looks great with the new flooring as an entrance to our home and back doors with dogs and kids it’s been a game changer especially with the wet weather coming in!”

Sotto 5 star review on 24th September 2024

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Posted 1 year ago

“Black coco mats have lost there black colour already after 3 weeks very poor quality do not buy”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“A very easy website to use. I ordered some matting that I needed to cut to size , unfortunately the item had a flaw in it . I then sent an email and explained the situation and it was sorted without any issues and another one was sent out to me free of charge. I was extremely happy with the response and the customer service that I received. So thank you I would recommend this company”

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Posted 1 year ago

“Love the driftwood effect flooring, easy to lay fast delivery, delighted with it .”

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Posted 1 year ago

“Really helpful and excellent price”

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Posted 1 year ago

“Fantastic flooring and delivery was spot on and arrived the next day. Definitely order from them again.”

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Posted 1 year ago

“Very easy to order online and quick with delivery.”

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Posted 1 year ago

“Excellent service from requesting a free sample of flooring to receiving my flooring order. I chose vinyl click flooring,Black Shadow Slate and it looks fantastic in my new kitchen.”

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Posted 1 year ago

“Excellent service samples arrived on time.”

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Posted 1 year ago

“Ordered 2 samples delivered on time will use this company again”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“Super quality and speedy delivery. Thank you.”

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Posted 1 year ago

“I like the flooring however you need to stop recommending the company for fitting, awful finish, total lack of attention to detail, very untidy and I'm unhappy with my new floors, which takes away from your product.”

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Posted 1 year ago

“First time purchaser, suitably impressed with the quality, delivery, and speed in arriving. Great mix of products, I purchased vinyl flooring which has transformed my flat and it’s now user friendly with a dog! Thankyou the quality and price is great.”

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Posted 1 year ago

“The order caem quickly and in good order, happy to use you again.”

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Posted 1 year ago

“Flooring lovely to look at but poor quality.I had a fitter to put it down for me and he was none to pleased with quality of the boards.Just about every pack had several boards with the corners broken off. Some off the boards he got away with fitting as they wern't as bad as others but there were quite a lot he couldn't use and had to bin.Only needed 5.5sqm for small kitchen area but ordered over 9sqm on the basis that all going well i may be able to do a small bathroom.Unfortunately that didn't happen and we just scraped enough to complete kitchen because of the amount of damaged boards that couldn't be used and were put in bin. Although as i said the only reason i havn't given this product just 1 star is because it does look good when it's down.”

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Posted 1 year ago

“I'm just about to order a large cut to size doormat. I ordered a sample to ensure it would fit under my door, this arrived quickly, is just what I need, and has allowed me to complete the renovations I was carrying out knowing I had a good finishing touch.”

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Posted 1 year ago

Sotto is rated 4.7 based on 505 reviews