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Flexed Reviews

4.8 Rating 954 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 954 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and easy process.”

Posted 2 years ago

Hello Robin! Thank you for your kind review - glad you enjoyed the service. Kind Regards, Mark

Posted 2 years ago

“Straightforward and prompt service.”

Posted 2 years ago

Hello Ben, Thank you so much for the 5-star review, we're very happy to learn you've enjoyed our service! Kind Regards, Mark

Posted 2 years ago

“I emailed a query from Cape Town, South Africa and subsequently called and was promised that my case would be taken up. The lady took my email address and I'm still waiting. I'm a British ex-pat wanting to hire a small car for over a month. I expected a better service.”

Posted 2 years ago

Hello, I've had a look at the email associated with your review and I cannot find any records to show you have enquired. If your initial enquiry was made by email to our general enquiry address there have been a chance that this has gone into junk. Furthermore, I've checked with our call centre who manages the inbound calls and there have been no further records associated. If you'd like to get in touch with our local office directly, please call 01904 557 536 or alternatively please let me know which number/email address you'd like us to contact. Thanks, Mark

Posted 2 years ago

“Excellent service from start to finish, and a seamless handover. Thank you!”

Posted 2 years ago

Hello! Thank you so much for the kind review, glad you enjoyed the service. Kind Regards, Mark

Posted 2 years ago

“What a fantastic service. Prompt follow up on my enquiry, excellent communication from the staff in the office. The delivery and collection of the car was handled brilliantly, with the collection staff keeping me informed of their ETA. Polite and courteous on hand over. All in all a first class service. Well done!”

Posted 2 years ago

Hello Barry, Thank you for taking the time to review your recent experience. We're thrilled to learn that you've enjoyed each step and we're so happy to have you onboard leasing with us. Should you need anything further, please do not hesitate to get in touch and we will endeavour to help where we can. Kind Regards, Mark

Posted 2 years ago

“Very responsive service and make life as easy as possible. Highly recommended”

Posted 2 years ago

Hello there! Thank you so much for the kind words, hope you enjoy the new car. :) Kind Regards, Mark

Posted 2 years ago

“Fantastic serviced throughout”

Posted 2 years ago

Hello Tom, Glad you enjoyed our service! :) Kind Regards, Mark

Posted 2 years ago

“Great experience. The staff made everything so easy at every stage and communication was first class”

Posted 2 years ago

Hello Fasil, Glad to learn you've enjoyed your recent experience, we hope you enjoy the new car! Kind Regards, Mark

Posted 2 years ago

“Amazing car, amazing service and an amazing proposition. Well done team.”

Posted 2 years ago

Hello Rob, Amazing review! Thank you so much :) Kind Regards, Mark

Posted 2 years ago

“The team at Flexed is excellent and very friendly. Overall process was seamless and fast.”

Posted 2 years ago

Hello Mussadiq, Thank you for your kind review, we're happy to learn you've enjoyed your recent experience. Kind Regards, Mark

Posted 2 years ago

“All went fine from start to finish, very professional.”

Posted 2 years ago

Hello Paul, Thank you so much for the 5-star review, glad you enjoyed our service! Kind Regards, Mark

Posted 2 years ago

“The process is smooth. I can get the car within 1 week after the initial contact with FLEXED. The car is certainly a new car within 6 months and in good condition. The only drawback is that the car is a bit dusty when it arrived and I needed to do some simple cleaning by myself. I have used it for a week and nothing is wrong so far.”

Posted 2 years ago

Hello Bong! Thank you so much for taking the time to review your recent experience with us. Our cars are usually driven by delivery and coupling that with the current conditions means that the standard of the cars may arrive in an unfavourable condition if there are no local car washes nearby. However, this has been noted on your account and my colleagues will be on hand should you need any further assistance. Kind Regards, Mark

Posted 2 years ago

“So easy, so fast, very efficient, would definitely use again”

Posted 2 years ago

Hello Chris! Thank you so much for the kind review, glad you enjoyed our service. :) Kind Regards, Mark

Posted 2 years ago

“Brilliant service. Efficient, friendly and professional, from first email contact, through to delivery of the car.”

Posted 2 years ago

Hello Michael, Thank you so much for the kind words! We hope you enjoy the car and have a lovely Christmas. Kind Regards, Mark

Posted 2 years ago

“Quick and easy to arrange, wasn’t possible to lease the exact model I wanted due to needing a car quickly but a lower spec model was available. The car was delivered quickly, on the day arranged, and is in good condition. The whole process was efficient and easy.”

Posted 2 years ago

Hello Megan, Thank you for taking the time to leave a review. We're extremely happy to hear you've enjoyed our service and should your 1st choice come available, we'd be more than happy to organise a swap for you. We hope you have a lovely Christmas. Kind Regards, Mark

Posted 2 years ago

“This was an incredibly quick and efficient process. We are yet to collect the vehicle but in terms of service that exceeds expectations this was an excellent start.”

Posted 2 years ago

Hello! Thank you so much for the full 5-star review. We hope you enjoy the new car and have a wonderful Christmas and New Year. Kind Regards, Mark

Posted 2 years ago

“We had our family car stolen so needed a replacement fast. Flexed have been very quick, helpful, polite and great value. they have made everything go smoothly and we are due to have a new car delivered within a week of ours disappearing. Thanks you so much.”

Posted 2 years ago

Hello Mike, Thank you for taking the time to review your recent experience with us. We're extremely happy to hear that we've been able to assist and get you mobile in time just before Christmas! If there's anything further we can help with, please do let us know. Kind Regards, Mark

Posted 2 years ago

“A very professional and efficient company,the process of organising a lease on a car is made easy with the support of Tom and Jessica a valuable asset to this company.”

Posted 2 years ago

Hello! Wow, thank you so much for a lovely review, your kind comments have been passed onto both Tom and Jessica. We hope you enjoy the car and hope you have a wonderful Christmas. :) Kind Regards, Mark

Posted 2 years ago

“Great service albeit the delay in receiving the car which was not down to Flexed.”

Posted 2 years ago

Hello Mike, Thank you for taking the time to leave honest feedback regarding your recent experience with us. Unfortunately, the global supply shortage in microchip semi-conductors has meant we're running a lot leaner to our usual stock level, however, we are extremely glad to learn you enjoyed our service and should you need anything further, please don't hesitate to contact us. Kind Regards, Mark

Posted 2 years ago

“Fabulous service from enquiry through to delivery. Spoke to Tom initially who quickly dealt with our change of mind over vehicle. Handed over to Jessica who sorted out our insurance and payment and a smooth delivery. Driver called in the morning to give an estimated ETA and then talked me through the vehicle - highly recommended”

Posted 2 years ago

Hello Lorraine, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to learn you're delighted with our service and if there is anything further we can help with, please do let us know. Kindest Regards, Mark

Posted 2 years ago

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Flexed is rated 4.8 based on 954 reviews