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Flexed Reviews

4.8 Rating 952 Reviews

97 %

of reviewers recommend Flexed

Company Reviews

4.8

Based on 952 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Flexed:

The traditional way of car ownership is changing. Why commit to something when you don't need to?

At Flexed, we offer a smarter alternative to your average car lease contract. Whereby our minimum lease period is 28 days! From then you have the power to return or swap your vehicle at any point without incurring any charges.

Simply log onto our website, choose from our incredible selection of cars ranging from economical city cars, family sized hatchbacks, large luxurious SUVs or even fire-breathing sports cars. There is enough choice to suit any type of driver for any type of occasion.

Once you’ve chosen your vehicle, speak to a member of our team who will then guide you through each step of our quick application process.

After all the initial checks are made, your online agreement will be ready to sign. Once that’s been done, you can be driving away in your new car less than 48 hours after your first contact!

Visit Website

Phone:

0800 311 8290

Email:

talk@flexed.co.uk

Location:

ALFIE's Barn, Wigginton Road, York
YO32 2RJ

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Flexed 5 star review on 8th October 2021

Flexed 5 star review on 4th August 2021

Flexed 5 star review on 30th December 2020

Flexed 5 star review on 6th December 2020

Flexed 5 star review on 26th September 2020

Flexed 5 star review on 18th July 2020

Flexed 5 star review on 18th July 2020

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole team are really helpful & efficient. Tilly Sarah & John really made it all very simple & easy. 5 stars all the way”

Posted 5 months ago

Hello Jimmy, Thanks for the 5-star review, your kind comments have been passed on Tilly, Sarah & Jon! Should you need anything else, please don't hesitate to drop us a call! Kind Regards, Mark

Posted 5 months ago

“I was stuck without a car as my previous subscription provider recalled all their vehicles, made an enquiry with Flexed and organised a replacement vehicle within 2 days. Couldn’t be happier with the service!”

Posted 5 months ago

Hello Ryan, Thanks for choosing Flexed! Glad to hear you've enjoyed your experience with us and thrilled to have you on board :) Kind Regards, Mark

Posted 5 months ago

“So excited can’t wait for my delivery tomorrow, Sara and Shawn was fantastic in helping get in to my new car , very helpful, and kept me updated all the way , I wanna say a massive thank you to you both 👍🏼”

Posted 5 months ago

Hello Collette! Thanks for taking the time to leave a review, glad you enjoyed your experience with us! If there's anything at all you need, please don't hesitate to give us a shout back :) Kind Regards Mark

Posted 5 months ago

“I’m really happy with the service I have been given. I love my new car. Less than 48 hours from applying to delivery. I was amazed. Shawn and Sarah have been so professional, direct and honest with me. It couldn’t have been any easier. Thank you so much xx”

Posted 5 months ago

Hello Joanne, Thank you so much for writing such a kind review! We're very glad to have you on board and equally as happy to learn that you have enjoyed your experience with us. If there's anything else you need, please don't hesitate to contact us directly. Kind Regards, Mark

Posted 5 months ago

“very quick and spotless car”

Posted 6 months ago

Hello Tommaso, Thank you for taking the time to leave a review, glad to hear you've enjoyed our service :) Kind Regards, Mark

Posted 6 months ago

“The process of ordering was smooth, the car was delivered on time but got an automated email the next day post delivery car needs a service booking.”

Posted 6 months ago

Hello Igor, Thanks for your feedback regarding your recent experience with us. The service requirement for the vehicle so soon after your delivery is not our usual standard of service and I have passed your comments onto your account manager and the fleet service team to get this resolved for you. Should you have any questions, please don't hesitate to give me a call or email directly. Kind Regards, Mark

Posted 6 months ago

“Ease of use is brilliant!”

Posted 6 months ago

Hello there! Thanks for writing a 5-star review, hope you enjoy the car! Kind Regards, Mark

Posted 6 months ago

“Shawn and Sarah were very helpful Cost is very competitive.”

Posted 6 months ago

Hello Lee, Thanks for taking the time to leave a review, glad you enjoyed the service! Kind Regards, Mark

Posted 6 months ago

“The warmth and enthusiasm of the team is infectious. We spoke to several companies before finding Flexed and were left nonplussed. As soon as I spoke to Simon and Sarah, I knew I was in safe hands. Definitely a five star experience.”

Posted 6 months ago

Hello Mathew, Thank you for writing such a kind review, your comments have been passed onto Sarah and Simon and we hope you enjoy the new car! Kind Regards, Mark

Posted 6 months ago

“quick response from the team and the process was very smooth. Car was delivered on time.”

Posted 7 months ago

Hello Chan, Thanks for the kind review - glad you enjoyed our service! Kind Regards, Mark

Posted 6 months ago

“Professional guys with a good quality”

Posted 7 months ago

Hello Khalid, Great to have you on board with us, we hope you enjoy the new car! Kind Regards, Mark

Posted 6 months ago

“Everyone was really nice and friendly. but the communication wasn't always the easiest. Information had to be repeated to different people, deadlines were not shared clearly. But people were always available to listen and try to find a solution that works. That was really appreciated.”

Posted 7 months ago

Hello, Thank you for the honest feedback regarding our service, we appreciate the challenges associated with quick turnaround times for delivery. However, we are happy to learn that you have enjoyed our service and we hope you love the new car! Kind Regards, Mark

Posted 6 months ago

“Very efficient & professional. Being able to do everything online/by email was excellent. The drivers who dropped the car off were very polite & engaging.”

Posted 7 months ago

Hello Clare, Thanks for taking the time to leave a review, glad to learn that you've enjoyed your recent experience with us! Should you need anything else from us in the near future, please don't hesitate to give us a call. Kind Regards, Mark

Posted 7 months ago

“overall the service is good however we can do with less repetitive tasks (such as asking for my details to be reconfirmed when i am a returning customer). the car delivered was dirty and had more scratches (that were also noted by the delivery driver). somewhat surprised for such a new car although it was delivered to me with 1500 miles already logged in”

Posted 7 months ago

Hello Ziad! Glad to have you back on board with us and thank you for taking the time to leave honest feedback about our service. As our leases involve a credit check, the sensitive data stored is removed after each contract and you will need to resubmit this information when taking a new lease just in case anything has changed. However, have taken your feedback onboard and will look at options to make our re-hiring process easier. In terms of the condition of the car, that isn't our usual standard of service and I have referred your comments to fleet who will shortly be in contact to offer a resolution for these issues. Kind Regards, Mark

Posted 7 months ago

“Awesome experience, very good service by Tom and Sarah. They made the process easy.”

Posted 7 months ago

Hello Tania, Thanks for the awesome review - I've passed your kind comments onto both Tom and Sarah!! Kind Regards, Mark

Posted 7 months ago

“I’m so happy with this company’s service. It’s one of the best customer experiences I’ve had in years. Shawn, Mark, Sarah and the rest of the team have all been friendly, professional, patient with my many questions, and I’m happy that I’ve got a vehicle solution that is reasonably priced meets my needs. Highly recommended.”

Posted 7 months ago

Hello Natalie! Wow - thank you so much for the kind comments, I've passed them back onto our team and we're extremely delighted to have you onboard with us. We have a refer-a-friend scheme running where if you do recommend someone to us you will be entitled to a £50 credit on your account! I'll arrange for your account manager to send you details about this, but if you need anything from us in the meantime, please don't hesitate to get in touch. Kind Regards, Mark

Posted 7 months ago

“Good Process Professional and helpful”

Posted 7 months ago

Hello Martin, Thank you so much for the 5-star review, glad to learn you've enjoyed your experience with us! Kind Regards, Mark

Posted 7 months ago

“Such an excellent service. I had read some of the reviews after organising the lease and was quite nervous but I cannot fault the service that I received from Flexed. The car was wonderful, communication always very timely and reassuring. Definitely a situation where you shouldn't believe all the negative reviews. Such a pleasant experience and really helped us out. Thanks very much.”

Posted 7 months ago

Hello Wahida, Thank you for taking the time to leave such a kind comment about your recent experience with us - we really appreciate the 5-star review! If there's anything at all that we can assist with in the near future, please do let us know and we'll gladly help where we can. Kind Regards, Mark

Posted 7 months ago

“We decided on a Monday morning to lease a car and contacted three companies. A quick response with prices came from Flexed. We verbally agreed lease on a car that afternoon, we submitted all required paperwork and the car was with us on the Wednesday afternoon.”

Posted 8 months ago

Hello Clive! Thank you for taking the time to review your recent experience with us, glad to learn you've enjoyed it and extremely happy to have you on board! If there's anything else we can help with, please do let us know :) Kind Regards, Mark

Posted 7 months ago

“The service was really smooth from initial enquiry to the delivery of the car. After looking into standard car hire, I was shocked at how expensive the quotes were. Flexed were by far the cheaper option for a great nearly new car. Really recommend this company!!”

Posted 8 months ago

Hello Vicki! Thank you so much for the kind review, glad to learn you've enjoyed your experience with us and your new car! Should you need anything further from us - please feel free to get in touch and we'll gladly assist where we can. Kind Regards, Mark

Posted 7 months ago

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Flexed is rated 4.8 based on 952 reviews