Fish4dogs Ltd Reviews

Name: Fish4dogs Ltd
Address: Fish4dogs Ltd Rushock Trading Estate Rushock, Droitwich
Rating: 4.81

4.8 Rating 16,089 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

4.8

Based on 16,089 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

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Fish4dogs Ltd 5 star review on 23rd April 2024

Mrs Michelle Maddox

Fish4dogs Ltd 5 star review on 21st April 2024

Julie Burdon

Fish4dogs Ltd 5 star review on 14th April 2024

Mr Mark Stevenson-Bramley

Fish4dogs Ltd 5 star review on 9th April 2024

Mr Martyn Burchall

Fish4dogs Ltd 5 star review on 8th April 2024

Mrs Jen Marsh

986

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fish4dogs fine, but disappointed in the product this time.”

Helpful Report

Posted 3 years ago

“Can’t really leave a review you’re asking for as we are still waiting to receive the puppy food! Over 7 days is a bit extreme!”

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Posted 3 years ago

“Placed an order over a week ago for my puppy for a trial food, still not received, took my money out of my bank though!!”

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Posted 3 years ago

“Delivery was fantastic and very quick despite the Covid issue. However since this bag has arrived the puppies motions have been cowpat like. Swopped him onto another food and he's back to normal. Sorry.”

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Posted 4 years ago

“Our 18 month Golden Retriever suddenly refused to eat this food and we had to throw nearly half a bag away. I emailed Fish4dogs asking if they had any explanation or suggestion several weeks ago, but received no reply. Having logged into my account just now I also see the record of all my previous orders has been deleted.”

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Posted 4 years ago

“Not happy that the price was reduced by £10 just after I placed my order”

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Posted 4 years ago

“I am not happy as I inadvertently ordered the large kibble (although it certainly wasn't obvious from the picture/description) and, on contacting Fish4Dogs to ask if this could be rectified, I was told a) there would be a charge for swapping it out, and b) someone would call me back with details. That was on Monday. After hours I received a voice mail from Gemma, and called straight back, but got the answering service. I left a message that I'd returned the call, and am still waiting (it's Friday). Altogether I am disappointed.”

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Posted 4 years ago

“Sea jerky skinny strips were loved by our puppy but didn’t last 2 minutes and therefore do not constitute value for money.”

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Posted 4 years ago

“I bought this for my sister's dog and he doesn't like any of the treats. The treats were not evenly spread out so he got the same squid biscuit for the first few days then a few days of fish skin parcel, etc. I am disappointed as it sounded lovely.”

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Posted 4 years ago

“I've never been disappointed with any of my purchases from you, but when I ordered a larger amount of salmon oil, I don't remember seeing on the website that it wouldn't come in the handy - easy to pour bottles. This might be to reduce plastic waste, but I would still have liked to know in advance.”

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Posted 4 years ago

“Infuriating. The last two orders have been followed very closely by 10% and 15% off deals the following week. The product itself is great. Maybe reward regular customers?”

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Posted 4 years ago

“My dog wouldn’t touch any of it so do t think it’s for him.”

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Posted 4 years ago

“Too much packing”

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Posted 4 years ago

“my great danes don't like them and also they have been very loose with them”

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Posted 4 years ago

“Although I liked the idea unfortunately my Labrador would not eat it! Very unusual as she normally will eat anything.”

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Posted 4 years ago

“Not as good as it used to be. Thinking of changing brands after 7-8 years, also very expensive now with fewer offers.”

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Posted 4 years ago

“With regards to the fish4cats food, my cat really didn't like the anchovy! She loves the tuna flavour but was most disgusted at the addition of the anchovy and she made me understand in no uncertain terms that it was not a good taste for her. Turned her nose up and wouldn't speak to me for the rest of the day! Won't buy this again, but as she loves the other flavours we tried... And failed. Oh well... Needless to say, she would not recommend the tuna with anchovy variety!”

Helpful Report

Posted 4 years ago

“I’ve had to mark this low, not for the service by fish4dogs but their courier delivery service. Fish4dogs always deal with things promptly, alas they are being let down by the delivery company. My last two orders have been left at my front door advertising the fact no one was home, this is despite the fact that there are clear delivery instructions to leave the order with a neighbour if there’s no one in. Both occasions I had seen my neighbour and she was in both times, the couriers just don’t care and do their own thing. I am looking for another brand of treats for my dogs now, this is after being a regular customer of fish4dogs for a few years.”

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Posted 4 years ago

“At the moment my dog won’t touch it”

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Posted 4 years ago

“Disappointing service this time, delivery dates delayed as Easter although ordered well before. The delivery date given was for a week away so I had to purchase an alternative to tide me over, this was then a waste of time and money as I was then informed without notice that it was being delivered on the Saturday when no one would be at home so we had to change our plans. Having spent over £100 there were no usual free treats. As this is getting more difficult to purchase now, I am reluctantly considering changing brands so I can purchase nearby easily and not have this hassle.”

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Posted 5 years ago

Fish4dogs Ltd is rated 4.8 based on 16,089 reviews