Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Fish4dogs Ltd Reviews

4.8 Rating 16,119 Reviews

96 %

of reviewers recommend Fish4dogs Ltd

Company Reviews

Product Reviews

4.8

Based on 16,119 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01299252352

Email:

ecommerce@fish4dogs.com

Location:

Fish4dogs Ltd Rushock Trading Estate Rushock
Droitwich
WR9 0NR

Write Your review

Tell us how Fish4dogs Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fish4dogs Ltd 5 star review on 30th April 2024

Miss Jenny Axtell

Fish4dogs Ltd 5 star review on 27th April 2024

Fish4dogs Ltd 5 star review on 23rd April 2024

Mrs Michelle Maddox

Fish4dogs Ltd 5 star review on 21st April 2024

Fish4dogs Ltd 5 star review on 14th April 2024

Mr Mark Stevenson-Bramley

Fish4dogs Ltd 5 star review on 14th April 2024

Mr Mark Stevenson-Bramley

Fish4dogs Ltd 5 star review on 9th April 2024

Mr Martyn Burchall

988

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered a pack of samples for my little dog - which was easy to do and we are looking forward to receiving them! However, the site is extremely difficult to navigate - can't find the senior dog products easily without having to go to the quick shop page and even then all products are muddled up. Would be much better to list the products by category of dog - ie puppy, adult, working dog, senior, etc! This is listed on the shop dogs pull down button but switches too quickly to the general dog product page before you can choose a category! Hope it can be changed. Thanks”

Posted 5 years ago

“This is the second occasion here my debit card has not been accepted - I don' have a problem with any other company accepting it.”

Posted 5 years ago

“I used to be a very happy customer, However, my last 4 orders had to be telephone orders because my saved card data keeps failing. I've deleted and reentered my card data to no avail. I shouldn't have to call my orders in every time I need to order something. Nothing seems to be done to correct the problem. I've tried 4 different cards and they all get the same result; "FAILED". What is being done to address this problem?”

Posted 6 years ago

“I ordered all of the sample packs for my 5 month old Retriever puppy and he really enjoyed all of the products. None of the samples smelled in the least fishy, except the sea jerky which he also enjoyed. I thought it safe therefore to order 2 x 6Kg bags of the large bite Finest Fish4puppies. When these arrived they were different to the samples, slightly oily and fishy smelling and my dog would not go near them. Even when I mixed them with wet food or chicken he would completely refuse the entire bowl. A waste of £48!”

Posted 6 years ago

“I was very disappointed with my last order. I emailed to advise that if I was not in for DPD to leave over gate or with a neighbour. However, I arrived home to find the parcel on my doorstep! The note left by the driver read" left in porch, my preferred safe place" I have no porch, parcel was on view to anyone passing! I emailed to complain, no response was received!”

Posted 6 years ago

“I have 3 dogs so I order in bulk but last week 8 kilos of Sea Biscuits arrived as 80x110g packets!! The previous 2 kilo boxes were perfect. This is so ridiculously environmentally unfriendly, as well as being difficult to store.”

Posted 7 years ago

“The product small bites fish skins is really good. But when I order on one day and then you send me I formation on special offer on the same product one day after delivery. I do not consider this to be good. Customer care. I also sled to be removed from your web mailer and I told you why and you still send me this. Clearly you do not read adverse comments. Paul Fisher”

Posted 7 years ago

“still not received this item. Usually no problem and dogs love them. Really good product especially for my old girl as gentle on the tum, low fat and (she tells me ) very tasty.”

Posted 7 years ago

“Sorry! The product is a great size, solid (so not messy) and easy weigh out/ pour into bowls without mess - however, my dog won't touch it. I have even tried hiding it in other food but she eats everything else and leaves your food. I even left it as sometimes my cat takes a nibble of anything left in the bowl but it may be that the lumps are too big for her but she didn't try it either, so a thumbs down I'm afraid”

Posted 7 years ago

“Few nibbles had then left”

Posted 7 years ago

“Unfortunately my dogs would only eat one of the samples sent which and my cat ate most of it instead. Perhaps these products should be aimed at cats. We”

Posted 7 years ago

“sorry it may just be his palette he hasn't been eating properly as he is teething but he turned his nose up at all of it i tried honest i did i took it over to our other dog in the family and only the fish flake one did he eat...guess our dogs are not into fish but thats for letting us try it”

Posted 7 years ago

“I am really disappointed with the packaging of the fish oil. Firstly, it was really difficult to open and I nicked the bag in the process causing the oil to leak from the box. Then the actual bag had been put in the wrong way around, so I had to cut the seal at the top of the box and turn the whole bag around. When the item you purchase is so expensive you would expect the product packaging to be more robust.”

Posted 7 years ago

“Yes after ordering it I found it was not the same as previous order, I phoned up and was told someone would phone me back. I am still waiting!!!”

Posted 7 years ago

“Ordered some samples a week ago and still not arrived yet. Some reviews stated speedy delivery I fail to yet see that. I am a new customer and would have thought you would have put extra effort delivering my items on time. This is not how to retain customers.”

Posted 7 years ago

“Sorry, but our Jack Russell would not touch the biscuits, he did try the fish treats, but soon gave them up, so overall ,not impressed.”

Posted 7 years ago

“Site difficult and slow to set up registration. Informed I had an account cannot ever buying from site before. Forgotten password sent to email account very quickly this was excellent”

Posted 7 years ago

“My ordered arrived with my name and address on the outer box but the product and invoice inside was for someone completely different and said the order has been placed in September 2015! Waiting for a response on a resolution”

Posted 7 years ago

“I am still waiting on delivery which after 4 days is a little dissapointing. Regards L Hardy”

Posted 7 years ago

“Hi I'm my last order I purchased some of the squid bites for my dogs. I was very disappointed with the tiny portion inside the box very poor value for money won't be purchasing again. The image you show on the website is probably 4 time the portion you actually receive. My dogs love your products and most are value for money but not these very deceiving!”

Posted 7 years ago

«
1
2
...
4
5
6
7
8
»

Fish4dogs Ltd is rated 4.8 based on 16,119 reviews