Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the quantity of magnets you ordered did not arrive. We are glad this issue was resolved fast but don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team) if there is anything else we can help with!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Dealing with your company is very good but unfortunately being in Ireland my last order incurred a Fedex charge of Euro 73.82 - on top of your cost which makes it very expensive - This is a pity as your range and products are very good. But it does price you out of a lot of our optons”
Hi Claire,
Thank you for your review and taking the time to leave us positive feedback, it really is appreciated. As the goods are shipped from the UK, no VAT is paid to us and the customs and duties charges are charged by the courier. These rates are pre set and unfortunately out of our control.
Thank you again for shopping with us, and if you have any further questions don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you so much for leaving us a positive review! We really appreciate it. We’re sorry to hear about a one shattering. Due to the naturally brittle nature of magnets—especially the high-powered ones—they do require careful handling to avoid breakages. To help with this, each of our products includes a handling guide.
We understand how frustrating it can be when things don’t go as planned, and we’re here to help! If you have any questions or need more advice, please don’t hesitate to reach out to us at sales@magnetexpert.com. We’re always open to suggestions from valued customers like you.
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Magnets arrived as expected, one of the magnets had broken in half during transfer. Did not complain as was a pack of 10 and I only needed 3 for the project I am woking on.”
Hi Giles,
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry some of the magnets you ordered arrived broken. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Allowed the construction of a custom door stop. Nothing on the market met my requirements.
Items arrived promptly and well packaged. Items more fragile than I anticipated but additional protection solved this problem”
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for your review, Pauline! We're glad to hear that you like the magnets. The magnetic torch is designed for attracting small items such as screws or bolts from hard to rreach places - if the magnets in your torch aren't working as expected, please call our team on 0800 488 0288 and we'll be more than happy to help :)
Best wishes,
FIRST4MAGNETS
Thank you for your review, we're pleased to hear that you found our technical information useful and that your order arrived quickly. We'd love to be able to turn this into a 5 star experience for you, please feel free to speak to one of our team who will be more than happy to help answer any questions you have!
Best wishes,
FIRST4MAGNETS
Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“The magnet I purchased, did not deliver as I required. However customer service was very good at explaining all the factors which come into play for a magnet to work efficiently. I'm confident enough to try again and I will purchase another magnet.”
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Hi Jenni,
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered have not yet arrived.
Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team and our normal opening hours are from 8.00am to 5.30pm Monday to Friday).
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service!
If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com.
Have a great week!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
