“I made an error in ordering and phoned them immediately after placing the order and the error was rectified at once with no fuss or bother. The order arrived on time as stated. securely packaged and although the box was damaged by the courier, the contents were perfectly fine. Thank you”
Hi there,
Thank you for your thoughtful review! We're glad to hear that we could quickly rectify the ordering error and that your order arrived on time. It’s great to know that the contents were in excellent condition despite the courier's mishap.
We appreciate your feedback and hope to serve you again soon!
Best wishes,
FIRST4MAGNETS®
“easy to order from, quick delivery even quicker if you want to pay more. all packed securely and labeled correctly..
only trouble I had was two magnets shattered after trying to pry them apart and fell onto kitchen lino....”
Hi Pete,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We’re sorry to learn about the magnets shattering, we'll certainly look into how we can reduce the risk of this issue in future.
If you'd like to discuss this with our customer service team, please don't hesitate to reach out to us at sales@magnetexpert.com.
We hope you’ll give us another chance in the future!
Best wishes,
FIRST4MAGNETS®
Hi Valerie,
Thank you for your wonderful review! We're so glad to hear that you're pleased with the robustness of the fly screen and that your dog enjoys using it too.
If you have any further questions or need assistance, feel free to reach out.
Best regards,
FIRST4MAGNETS®
Hi Graham,
Thank you for your kind review! We're thrilled to hear that your order arrived quickly and that the magnets exceeded your expectations in strength. It’s great to know they’ll be perfect for your project.
If you need anything else, feel free to reach out!
Best regards,
FIRST4MAGNETS®
Hi Retia,
Thank you for your review! We're glad to hear the delivery was fast and that you received your magnets as ordered. We're sorry to learn about the cracked small disc magnets — we strive for the highest quality, and your feedback is invaluable in helping us improve.
If you need assistance regarding the cracked magnets, please reach out to our customer service team on our free-phone line 0800 488 0288, who will be able to rectify this for you.
Best regards,
FIRST4MAGNETS®
Hi Mark,
Thank you for your great review and image! We’re pleased to hear that you found the fly screen easy to fit and that it meet your needs. Your feedback is much appreciated!
Best regards,
FIRST4MAGNETS®
Hi Pat,
Thank you for your review! We’re glad to hear that the product is just right for you. We appreciate your feedback about the delivery as well, and we’re always looking for ways to improve our service.
If you have any other comments or need assistance, feel free to get in touch!
Best regards,
FIRST4MAGNETS®
Hi Trevor,
Thank you for your positive review! We're glad to hear that our magnets are fit for your purpose. It's great to know they meet your needs. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com.
Best regards,
FIRST4MAGNETS®
Hi Clive,
Thanks for your lovely review! We're delighted to hear that you're enjoying our products. It’s great to know they’re working well for you! We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Best regards,
FIRST4MAGNETS®
Hi Alex,
We really appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers!
Best regards,
FIRST4MAGNETS®
Hi Guy,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Best regards,
FIRST4MAGNETS®
Hi Paula,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Best regards,
FIRST4MAGNETS®
Hi Mickel,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com.
Best regards,
FIRST4MAGNETS®
“Easy to order but photo showed circular magnets. Checking description, spotted rectangular shape. However, these strong magnets arrived on time. Great, speedy service.
Thank you.”
Hi Maureen,
Thank you for your fantastic review! We're glad to hear that you found the ordering process easy and that your strong magnets arrived on time. We appreciate your feedback and we will investigate further.
If you have any questions or need assistance in the future, please don't hesitate to get in touch!
Best regards,
FIRST4MAGNETS®
Hi Jack,
Thank you for your review! We're thrilled to hear that you found our product brilliant and that the delivery was quick. We appreciate your feedback regarding the fixing screws and will take it into consideration.
If you need any further assistance or have any questions, please don't hesitate to reach out!
Best regards,
FIRST4MAGNETS®
Hi Matt,
Thank you for the fantastic feedback! We’re delighted to hear that you had a great experience with our service, quality, and fast shipping.
If you ever need anything in the future, don’t hesitate to get in touch!
Best regards,
FIRST4MAGNETS®
“Service and product very good, but I returned goods as it seemed the magnets were too powerful for the task. Tracked return delivery received by you 31st March 2025. I await refund. Thanks”
Hi Angela,
Thank you for your review! We're glad to hear that you found our service and product to be good. We appreciate your feedback regarding the magnets' strength, and we're here to assist with your return. If you need to contact us at all, don't hesitate to reach out at sales@magnetexpert.com.
Best regards,
FIRST4MAGNETS®
Hi John,
Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers!
Best regards,
FIRST4MAGNETS®
“The delivery took a little longer than advised but the product is as described. It's only been up for 24 hours so it's too esrly to say how it will perform.”
Hi Charles,
Thank you for your review! We're glad to hear that the product met your expectations and that it was as described. We understand that delivery times can sometimes be unpredictable, and we appreciate your patience. If you have any questions about the product's performance as you use it, feel free to reach out.
Best regards,
FIRST4MAGNETS®
Hi Mark,
Thank you for taking time to leave us a review, it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com.
Thanks again,
FIRST4MAGNETS®
