Hi Robert,
Thanks for your great review! We're delighted to hear that your product arrived quicker than expected. Your feedback is much appreciated!
Best wishes,
Team FIRST4MAGNETS®
“Product is very effective at keeping flies and butterflies out of the conservatory whilst leaving doors open. Cat yet to master operation but humans successful. Would be good to offer white velcro fastening as I guess most uPVC doors frames are white rather than black. I bought white separately and am pleased I did as it won't show when I remove fly screen in winter.”
Hi Matthew,
Thank you for your thoughtful review! We're thrilled to hear that our product is keeping those pesky flies and butterflies at bay while you enjoy the fresh air. It's great to know that the humans in your household are mastering the operation - hopefully, your cat will catch on soon too! We appreciate your suggestion regarding the white velcro fastening; we'll pass this onto our product team.
Warm wishes,
Team FIRST4MAGNETS®
Hi there,
Thank you for your great review! We’re pleased to hear that you’re happy with our service and the magnets. Your feedback on the magnet tape's strength is valuable, and we’re always looking for ways to improve our products.
We appreciate your support and hope to assist you again soon!
Warm regards,
FIRST4MAGNETS®
Hi there,
Thank you for your kind review! We’re thrilled to hear that your order was delivered promptly and that the fitting process went smoothly. It’s our goal to provide a hassle-free experience, and your feedback means a lot to us.
Best wishes,
Team FIRST4MAGNETS®
Hi Elizabeth,
Thank you for your kind words! We're delighted to hear that you found our staff helpful and courteous. Your positive feedback means a lot to us, and we’re always here to assist you.
Warm wishes,
FIRST4MAGNETS®
Hi Lorraine,
Thank you for your great review! We're so pleased to hear that you found exactly what you were after. Your satisfaction is important to us, and we’re here for any future needs you may have!
Warm wishes,
FIRST4MAGNETS®
“The sheet and magnets were as described and delivered on time. Package was marked by supplier as "do not bend"; courier obviously ignored this and bent the package in two! This was a courier issue and not first4magnets”
Hi Mark,
Thank you for your review! We’re glad to hear that the sheet and magnets met your expectations and arrived on time. We understand how disappointing it can be when a package isn’t handled properly by the courier, and we appreciate your understanding that this issue is out of our control.
Thank you for your support, and we look forward to serving you again in the future!
Warm regards,
FIRST4MAGNETS®
“Service and delivery were efficient, but the compant shouldn't assume that customers know how to use these products. Some simple instructions would be useful.”
Hi there,
Thank you for your valuable feedback! We're glad to hear that our service and delivery met your expectations. We appreciate your suggestion about including simple instructions and will definitely take this into consideration to enhance the user experience.
We look forward to serving you again!
Best wishes,
FIRST4MAGNETS®
Hi Paul,
Thank you for your great review! We're delighted to hear that your magnets arrived on time and are strong enough for your project. Your feedback motivates us to continue providing excellent products and service.
We look forward to supporting your future endeavors!
Best wishes,
FIRST4MAGNETS®
Hi Peter,
Thank you for your great review! We're delighted to hear that you found our products to be of good quality and that they arrived on time.
We appreciate your support and look forward to serving you again!
Best wishes,
FIRST4MAGNETS®
Hi Arthur,
Thank you for your feedback! We understand that time is precious, and we appreciate you taking a moment to share your thoughts. If there's anything we can do to improve your experience, please let us know!
Kind regards,
FIRST4MAGNETS®
“Very quick turnaround for orders, with everything arriving safely by post within a couple of days. We bought the set of 12 rainbow plastic magnets (Rainbow Coloured Plastic Mini Magnetic Hooks - 1kg Pull (12mm dia x 20mm tall). They look good. But be aware they are very small - the comparison photo against the £1 coin is correct. They are suitable for hanging very light linens, postcards, keys etc. On slippery surfaces like a fridge door, they slide down quite easily. Again, take note of the 1Kg limit specified on the description.”
Hi there,
Thank you for your thoughtful review! We're pleased to hear that your order arrived quickly and safely. We appreciate your note on the size of the magnets and the necessary care for use on slippery surfaces—this information will certainly be helpful for future customers.
We look forward to serving you again!
Best regards,
FIRST4MAGNETS®
Hi Dan,
Thank you for your positive review! We're glad to hear that you had a good experience with our products and service.
Looking forward to having you back soon!
Best wishes,
FIRST4MAGNETS®
Hi there,
Thank you for your great review! We're delighted to hear that you found our magnets to be of good quality. Your feedback means a lot to us.
We look forward to serving you again soon!
Best wishes,
FIRST4MAGNETS®
Hi there,
Thank you for your great review! We're glad to hear that you found our advice helpful and that your delivery was prompt. Your support is important to us, and we can't wait to assist you again!
Best wishes,
FIRST4MAGNETS®
Hi Brian,
Thank you for your great review! We're pleased to hear that your order arrived fast and securely wrapped.
We look forward to serving you again in the future!
Kind regards,
FIRST4MAGNETS®
“I made an error in ordering and phoned them immediately after placing the order and the error was rectified at once with no fuss or bother. The order arrived on time as stated. securely packaged and although the box was damaged by the courier, the contents were perfectly fine. Thank you”
Hi there,
Thank you for your thoughtful review! We're glad to hear that we could quickly rectify the ordering error and that your order arrived on time. It’s great to know that the contents were in excellent condition despite the courier's mishap.
We appreciate your feedback and hope to serve you again soon!
Best wishes,
FIRST4MAGNETS®
“easy to order from, quick delivery even quicker if you want to pay more. all packed securely and labeled correctly..
only trouble I had was two magnets shattered after trying to pry them apart and fell onto kitchen lino....”
Hi Pete,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We’re sorry to learn about the magnets shattering, we'll certainly look into how we can reduce the risk of this issue in future.
If you'd like to discuss this with our customer service team, please don't hesitate to reach out to us at sales@magnetexpert.com.
We hope you’ll give us another chance in the future!
Best wishes,
FIRST4MAGNETS®
Hi Valerie,
Thank you for your wonderful review! We're so glad to hear that you're pleased with the robustness of the fly screen and that your dog enjoys using it too.
If you have any further questions or need assistance, feel free to reach out.
Best regards,
FIRST4MAGNETS®
Hi Graham,
Thank you for your kind review! We're thrilled to hear that your order arrived quickly and that the magnets exceeded your expectations in strength. It’s great to know they’ll be perfect for your project.
If you need anything else, feel free to reach out!
Best regards,
FIRST4MAGNETS®
