Name: FIRST4MAGNETS®
Address: Magnet Expert, Ollerton Road,, Magnet Expert, Ollerton Road,, Nottinghamshire
Rating: 4.92

“Allowed the construction of a custom door stop. Nothing on the market met my requirements. Items arrived promptly and well packaged. Items more fragile than I anticipated but additional protection solved this problem”

Helpful Report

Posted 5 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 5 months ago

“Magnets are good but can't see what use the magnetic torch is. The magnet is so weak no idea what it is good for.”

Helpful Report

Posted 5 months ago

Thank you for your review, Pauline! We're glad to hear that you like the magnets. The magnetic torch is designed for attracting small items such as screws or bolts from hard to rreach places - if the magnets in your torch aren't working as expected, please call our team on 0800 488 0288 and we'll be more than happy to help :) Best wishes, FIRST4MAGNETS

Posted 5 months ago

“Lots of technical information available and got the magnets I wanted quickly.”

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Posted 5 months ago

Thank you for your review, we're pleased to hear that you found our technical information useful and that your order arrived quickly. We'd love to be able to turn this into a 5 star experience for you, please feel free to speak to one of our team who will be more than happy to help answer any questions you have! Best wishes, FIRST4MAGNETS

Posted 5 months ago

“Fair prices and efficient delivery”

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Posted 6 months ago

Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 6 months ago

“Fast delivery, items as described, no problems at all”

Helpful Report

Posted 6 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 6 months ago

“The magnet I purchased, did not deliver as I required. However customer service was very good at explaining all the factors which come into play for a magnet to work efficiently. I'm confident enough to try again and I will purchase another magnet.”

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Posted 6 months ago

“Delivery on time as expected Products always as expected.”

Helpful Report

Posted 6 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 6 months ago

“Good customer service when my delivery didn't turn up, through no fault of their own.”

Helpful Report

Posted 6 months ago

Hi Jenni, Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnets you ordered have not yet arrived. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team and our normal opening hours are from 8.00am to 5.30pm Monday to Friday). Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 6 months ago

“Fast Delivery, item as described. One of the magnets had a slight chip in corner but wasn’t an issue for intended use.”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“The service was great. The finish of the ferrous sheets was nice. We use it to stick fridge magnets that we've collected from everywhere we've travelled to. Just wished that the sheet provided a stronger surface coz some of our magnets don't stick well or are too heavy (but they stick fine to a magnetic whiteboard).”

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Posted 7 months ago

“Great Service”

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Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“Fast easy ordering process and quick delivery”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“Very prompt service. Good prices and choice.”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“Very easy to use and good deals on sometimes”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service! If you have any further questions or queries about your order or need help with an application don't hesitate to reach out at sales@magnetexpert.com. Have a great week! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“very effective but brittle. one broke when I put it down on the bench and it crashed into the other threee which were obviously too close it! I sent 2 orders, the first arrived in 2 days, the second has never arrived yet (ordered 27/08)”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are sorry the magnets you ordered broke in your application - magnets are naturally brittle and can be prone to shattering, especially when working with high pull force magnets. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team) Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“Order MagFlex® 25.4mm Wide Flexible Magnetic Tape. Good service and delivered in good time. Disappointed with the holding power of this tape and having seen the picture of it in situ with items clinging to the tape, I expected it to be much better. It only just holds small items like safety pins etc, so it would be helpful if the magnetic power could be described better on the web site.”

Helpful Report

Posted 7 months ago

Thank you for taking time to leave us a review it really helps us out! We are always looking for ways to improve, and greatly appreciate any feedback from our valued customers. We have a variety of magnetic tapes with a range of pull strengths - feel free to get in touch with us at sales@magnetexpert.com if you are looking for some recommendations for a magnetic tape with a stronger pull. Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 7 months ago

“Much stronger than the original magnets that came with bi-fold door. They now hold the doors open in a strong breeze.”

Helpful Report

Posted 8 months ago

Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 8 months ago

“Good service, quickly received. Just what I ordered.”

Helpful Report

Posted 8 months ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 8 months ago

“On time delivery, and decidedly magnetic”

Helpful Report

Posted 8 months ago

Thank you for taking time to leave us a review Roger, it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 8 months ago

“In these days of plastic awareness, the packaging seemed to be overly protective??”

Helpful Report

Posted 8 months ago

Thank you for taking time to leave us a review Ralph, it really helps us out! We are glad you were satisfied with our service. We are always looking for ways to improve, and appreciate your feedback about packaging. We understand and share your commitment to reducing plastic waste and protecting the environment. As a magnet company, we have a unique responsibility when it comes to packaging. Magnets, especially strong ones, need to be secured in thick, high-quality packaging to ensure safety during transit. This prevents the magnets from attracting to other objects, which could potentially cause damage or injury. Additionally, proper packaging helps maintain the integrity and performance of the magnets, ensuring they arrive in perfect condition for your use. We're continuously exploring eco-friendly materials and packaging solutions that can provide the necessary protection while being more sustainable. Your feedback is valuable to us as we strive to balance safety and environmental responsibility. Thank you for understanding, and we appreciate your support. Aine O'Hare Content Manager FIRST4MAGNETS

Posted 8 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

FIRST4MAGNETS® Reviews