Name: FIRST4MAGNETS®
Address: Magnet Expert, Ollerton Road,, Magnet Expert, Ollerton Road,, Nottinghamshire
Rating: 4.91

“Much stronger than the original magnets that came with bi-fold door. They now hold the doors open in a strong breeze.”

Helpful Report

Posted 1 year ago

Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Good service, quickly received. Just what I ordered.”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“On time delivery, and decidedly magnetic”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review Roger, it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“In these days of plastic awareness, the packaging seemed to be overly protective??”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review Ralph, it really helps us out! We are glad you were satisfied with our service. We are always looking for ways to improve, and appreciate your feedback about packaging. We understand and share your commitment to reducing plastic waste and protecting the environment. As a magnet company, we have a unique responsibility when it comes to packaging. Magnets, especially strong ones, need to be secured in thick, high-quality packaging to ensure safety during transit. This prevents the magnets from attracting to other objects, which could potentially cause damage or injury. Additionally, proper packaging helps maintain the integrity and performance of the magnets, ensuring they arrive in perfect condition for your use. We're continuously exploring eco-friendly materials and packaging solutions that can provide the necessary protection while being more sustainable. Your feedback is valuable to us as we strive to balance safety and environmental responsibility. Thank you for understanding, and we appreciate your support. Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Amazing products! Just what I needed.”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our products, but are always looking for ways to improve - and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“good service”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself? Please don't hesitate to reach out to us at sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“A very good range of magnets available and delivered quickly. One small criticism, it would be nice if the magnets were marked N or S for the poles.”

Helpful Report

Posted 1 year ago

Dear Paul,Thank you for taking the time to leave us a review! We truly appreciate your feedback. We are pleased to hear that you found our range of magnets to be very good and that our delivery service met your expectations. Your satisfaction is our top priority, and we are always striving for ways to improve and will certainly take into consideration marking of the magnets' poles, as we continually enhance our products and add new products. Thank you once again for choosing FIRST4MAGNETS®. We look forward to serving you in the future! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“As advertised. Good magnets”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. We are always looking for ways to improve and would love to know what would make this a 5* experience for yourself? If you would like to reach out to us to provide any further feedback or have any other questions don't hesitate to drop us an email at sales@magnetexpert.com. Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“I have ordered sevela times from First 4 Magnets, the product description is accurate, prices are competative and delivery is quick. Only critism is the product search is a bit tricky to use. Otherwise great service”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. We are always looking for ways to improve and would love to know more about ways we could make our product search more useful? If you would like to reach out to us to provide any further feedback or have any other questions don't hesitate to drop us an email at sales@magnetexpert.com - it would be greatly appreciated. Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“All good. I got what I was looking for.”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review Peter it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, we are always striving to improve, so would love to know what would make this a 5* review for yourself? Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Excellent service, fast delivery.”

Helpful Report

Posted 1 year ago

Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application. Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“A quality product well presented”

Helpful Report

Posted 1 year ago

Dear Geoff, Thank you so much for your review of FIRST4MAGNETS®! We truly appreciate your feedback and support. We are thrilled to hear that you found our product to be of high quality and well presented. It has always been our top priority to deliver the best possible products to our customers, and we would love to know how we could make this a 5* experience for yourself? Once again, thank you for your kind words. We hope to continue providing you with top-notch magnets and excellent service in the future. Best regards, Aine O'Hare Content Manager FIRST4Magnets

Posted 1 year ago

“All ok but an email saying item actually despatched would help”

Helpful Report

Posted 1 year ago

Hi Mark - thanks for taking time to leave us a review! We are sorry about not receiving a dispatch email. Please be assured, someone from our customer sales team will be in touch with you to help fix this issue or if you would prefer to reach out to us directly you can drop an email to sales@magnetexpert.com Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“The service was very friendly, thorough and professional. After I had placed an order for materials that I had mistakenly identified the company very quickly readjusted my order to the correct requirement.”

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for your fantastic 4-star rating of FIRST4MAGNETS®! We greatly appreciate your support and are thrilled that you found our service to be friendly, thorough, and professional. We pride ourselves on providing excellent customer service, and we are delighted to hear that our team was able to quickly readjust your order to the correct requirement. Your satisfaction is our top priority, and we are committed to ensuring that our customers receive the best possible experience. Once again, thank you for choosing FIRST4MAGNETS®, and we look forward to serving you again in the future. Best regards, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Prompt delivery”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate FIRST4MAGNETS® with 4 stars! We truly appreciate your feedback and your support. We are thrilled to hear that our prompt delivery has impressed you. We are always looking for ways to improve and would love to know what we could do to make this a 5* experience for yourself? Please feel free to reach out to us at sales@magnetexpert.com. We're here to assist you in any way we can. Thank you again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Very speedy delivery, slight issue over maglet length - supplied magnets 13.2mm replacing Alnico magnets 13.85mm long, causing air gap (or re-machining of motor block).”

Helpful Report

Posted 1 year ago

“Great product and great service only comment is it would be great to get a template to help with sizing the badge inserts though.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for taking time to leave us a review. We are always looking for ways to improve so appreciate any feedback :) This is definitely something we will be taking on board and adding to the product page! Thanks again, Aine O'Hare Content Manager FIRST4MAGNETS

Posted 1 year ago

“Service was fine. Next day delivery if memory serves. Only issue I would have is the general lack of stock which meant I had to buy something different from what i wanted, though it was still ok for the purpose. I'm aware that a lot of shops are having supply chain issues due to the Chinese virus.”

Helpful Report

Posted 4 years ago

“Very prompt delivery and good customer service.”

Helpful Report

Posted 9 years ago

“Good but slow delivery Good value and as described, however, did not arrive in the expected 3 days. Contacted the supplier, who was helpful, and was told to allow 10 working days. Finally arrived nearly two weeks after order, although this could possibly be due to the carrier (Royal Mail)”

Helpful Report

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

FIRST4MAGNETS® Reviews