“Powerful little magnets. Delivery was quite fast.
The only downside for me was they did not stick very well.
I would have liked better sticky tape on the back.
Cant fault the magnets though”
Hi David,
Thank you for your feedback- we're glad you're happy with the magnets and the quick delivery.
When applying any adhesive-backed magnets, we always recommend allowing 24–32 hours for the adhesive to fully cure before putting the magnet to use.
Although the magnet may initially appear secure immediately after application, the adhesive needs sufficient time to properly bond with the surface to ensure a strong and reliable hold.
We hope this helps clarify the application process, and please don't hesitate to get in touch if you require any further assistance.
Kind regards,
FIRST4MAGNETS®
Hi Matthew,
Thank you for the review. We’re glad the magnets arrived promptly and you’re overall pleased. Sorry one arrived broken on delivery- if you need any help with that, please do let us know.
Kind regards,
FIRST4MAGNETS®
“The magnets are very good and the delivery was fast , my only concern was that the magnets were crammed into a small box and that the lid couldn’t be closed, had the outer packaging failed the magnets could be damaged. A larger box next time please.”
Hi there,
Thank you for taking the time to leave your feedback, we're pleased to hear you were pleased with the quality and speed of delivery. Our magnets are packaged to ensure the safest transportation, but we are sorry to hear of the issues you faced here. Please be assured, we will investigate this.
Kind Regards,
FIRST4MAGNETS®
Hi there,
Thank you for the review. We’re glad the product is just what you needed for the camper van and that it arrived quickly.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi Barrie,
Thank you for your review. We’re glad you found the website and delivery good. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
“Unfortunately I got the measurements wrong so the window was too large to fit. Entirely my fault as I got completely confused about the amount of space to leave around the window...guidance was confusing for me as talked about so many millimetres or was it centimetres then allow for something else. As I say, my fault but guidance could be a lot similar. Eg if window width is say 100cm, deduct 2 cm in total so size should be 98cms.
As the window was quite large, it couldn't use magnets so should have gone elsewhere really and would also say the whole thing did not feel like it should have cost £250 as thin and flimsy.
Service and delivery was great, so thank you. Unfortunately it had to go to the tip but I've learnt from the mistake on my part!”
Hi Andrew,
Thank you for sharing your feedback. We’re glad to hear the service and delivery were great, but we are sorry the guidance on measurements felt confusing and that the window didn’t fit as intended. Your feedback is very valuable and the process is being explored to ensure this is clear.
In the meantime, if you do need further assistance with a secondary glazing kit, we'd be more than happy to help.
Kind regards,
FIRST4MAGNETS®
“Very impressed with company. Initially out of stock, informed when they available and I then bought 4 (prompt delivery) to hold down windscreen cover on my motor home, not yet tested but 8kg grab should be fine. My error didn't realise they came in pairs. Support via on line, absolutely brilliant, very prompt, helpful. Brilliant.
Only given 4 stars as the machined screws don't seem to fit the threaded holes. Will need to look elsewhere.”
Hi Nicholas,
Thank you for your review. We’re glad our customer service was helpful and that you’re happy with the delivery and everything so far. If you’d like assistance with the screw issue, please reach out and we’ll be happy to help further.
Kind regards,
FIRST4MAGNETS®
Hi Anthony,
Thank you for the review. We’re glad you're satisfied with the product.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
“I purchase part no FPD25M4-4 this has a 1 Kg pull can you supply the same magnet but with a 3-5 Kg pull. I cannot seem to find anything on the website. This is to hold a radio receiver onto a crane bridge and we may need more force due to vibrations etc.”
Hi John,
Thank you for your feedback - we do not offer a magnet of the same size with a strong pull force unfortunately, but do offer FPD32M4 which is slightly larger at 32mm dia, which provides 3.7kg of pull. Please feel free to speak with our team however, we'd be more than happy to help find a suitable magnet for your application!
Kind Regards,
FIRST4MAGNETS®
“My first order the magnets of 7kg were a bit weedy. First 4 magnets refunded me and I’ve ordered more powerful ones. Fingers crossed these are better”
Hi Graham,
Thanks for sharing your experience. Sorry to hear the 7kg magnets weren’t up to expectations, but glad the refund was taken care of and that you’ve ordered more powerful alternatives.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your feedback. We’re glad you're happy with our service, fast delivery and the product itself. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi Laurence,
Thanks for your review! We’re glad you found the delivery very quick. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi Ashok,
Thanks for your review! We’re glad you’re happy with the product and service. We appreciate your feedback about delivery cost, but unfortunately the postage charges are out of our control.
If you need anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
“Quick, efficient service. Goods arrived quickly.The pictures are rather misleading and unless you are very familiar with things sized in millimeters it's tricky to gauge what size you need. I bought entirely the wrong size going by the magnets I already had and ended up with microscopic ones!”
Hi Jackson,
Firstly, thank you for taking the time to leave your feedback. For our images we do provide a scale image either on a finger or next to a £1 coin to provide further clarity on from the mm measurements. I can see the magnets you purchased were 2mm in size and are scaled next to a £1 coin to show their small size. Our team are happy to discuss your requirements with you to ensure you have the right size, but this would be based on having some measurements so we can suggest the right magnets.
Kind Regards,
FIRST4MAGNETS®
Hi Andrew,
Thank you for your review! We’re thrilled you’re satisfied with the magnet.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review. We’re delighted to hear that you’re happy with the magnets, and we truly appreciate your feedback regarding the packaging. Our packaging is specifically designed to provide maximum protection for the magnets during transit; however, we are always looking for ways to improve, and your comments are incredibly valuable in helping us do so. If there’s anything else, we're here to help.
Kind regards,
FIRST4MAGNETS®
Hi Robin,
Thanks for your review! We’re glad you're happy with the product and that you felt our service was first class. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thanks for your review! We’re glad it arrived well packaged and that you’re happy with your order. We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your review! We’re glad to hear your order arrived quickly and was well packaged.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
Hi George,
Thank you for your review! We’re glad to hear that you were happy with our service.
We would love to know how to make this a 5 star experience for yourself? If you do have any further feedback, we'd love to hear from you.
Kind regards,
FIRST4MAGNETS®
