“very effective but brittle. one broke when I put it down on the bench and it crashed into the other threee which were obviously too close it! I sent 2 orders, the first arrived in 2 days, the second has never arrived yet (ordered 27/08)”
Thank you for taking time to leave us a review it really helps us out! We are sorry the magnets you ordered broke in your application - magnets are naturally brittle and can be prone to shattering, especially when working with high pull force magnets. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Order MagFlex® 25.4mm Wide Flexible Magnetic Tape. Good service and delivered in good time.
Disappointed with the holding power of this tape and having seen the picture of it in situ with items clinging to the tape, I expected it to be much better.
It only just holds small items like safety pins etc, so it would be helpful if the magnetic power could be described better on the web site.”
Thank you for taking time to leave us a review it really helps us out! We are always looking for ways to improve, and greatly appreciate any feedback from our valued customers. We have a variety of magnetic tapes with a range of pull strengths - feel free to get in touch with us at sales@magnetexpert.com if you are looking for some recommendations for a magnetic tape with a stronger pull.
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Excellent service. I thought the website was very useful - what a great range in all sizes and shapes. I used the magnets for Model Railway purposes.”
Appreciate you leaving us a positive review! If there's anything we could have done to make this a 5* experience for yourself, feel free to get in touch with us at sales@magnetexpert.com - we are always open to suggestions from our valued customers!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review Roger, it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review Ralph, it really helps us out! We are glad you were satisfied with our service. We are always looking for ways to improve, and appreciate your feedback about packaging.
We understand and share your commitment to reducing plastic waste and protecting the environment.
As a magnet company, we have a unique responsibility when it comes to packaging. Magnets, especially strong ones, need to be secured in thick, high-quality packaging to ensure safety during transit. This prevents the magnets from attracting to other objects, which could potentially cause damage or injury. Additionally, proper packaging helps maintain the integrity and performance of the magnets, ensuring they arrive in perfect condition for your use.
We're continuously exploring eco-friendly materials and packaging solutions that can provide the necessary protection while being more sustainable. Your feedback is valuable to us as we strive to balance safety and environmental responsibility.
Thank you for understanding, and we appreciate your support.
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our products, but are always looking for ways to improve - and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Dear Paul,Thank you for taking the time to leave us a review! We truly appreciate your feedback.
We are pleased to hear that you found our range of magnets to be very good and that our delivery service met your expectations.
Your satisfaction is our top priority, and we are always striving for ways to improve and will certainly take into consideration marking of the magnets' poles, as we continually enhance our products and add new products.
Thank you once again for choosing FIRST4MAGNETS®. We look forward to serving you in the future!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application.
We are always looking for ways to improve and would love to know what would make this a 5* experience for yourself? If you would like to reach out to us to provide any further feedback or have any other questions don't hesitate to drop us an email at sales@magnetexpert.com.
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“I have ordered sevela times from First 4 Magnets, the product description is accurate, prices are competative and delivery is quick. Only critism is the product search is a bit tricky to use.
Otherwise great service”
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application.
We are always looking for ways to improve and would love to know more about ways we could make our product search more useful? If you would like to reach out to us to provide any further feedback or have any other questions don't hesitate to drop us an email at sales@magnetexpert.com - it would be greatly appreciated.
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review Peter it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application.
Additionally, we are always striving to improve, so would love to know what would make this a 5* review for yourself?
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application.
Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our socials! Please email any images or videos to aohare@ellismather.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Dear Geoff,
Thank you so much for your review of FIRST4MAGNETS®! We truly appreciate your feedback and support.
We are thrilled to hear that you found our product to be of high quality and well presented. It has always been our top priority to deliver the best possible products to our customers, and we would love to know how we could make this a 5* experience for yourself?
Once again, thank you for your kind words. We hope to continue providing you with top-notch magnets and excellent service in the future.
Best regards,
Aine O'Hare
Content Manager
FIRST4Magnets
Hi Mark - thanks for taking time to leave us a review! We are sorry about not receiving a dispatch email. Please be assured, someone from our customer sales team will be in touch with you to help fix this issue or if you would prefer to reach out to us directly you can drop an email to sales@magnetexpert.com
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“The service was very friendly, thorough and professional. After I had placed an order for materials that I had mistakenly identified the company very quickly readjusted my order to the correct requirement.”
Dear David,
Thank you so much for your fantastic 4-star rating of FIRST4MAGNETS®! We greatly appreciate your support and are thrilled that you found our service to be friendly, thorough, and professional.
We pride ourselves on providing excellent customer service, and we are delighted to hear that our team was able to quickly readjust your order to the correct requirement. Your satisfaction is our top priority, and we are committed to ensuring that our customers receive the best possible experience.
Once again, thank you for choosing FIRST4MAGNETS®, and we look forward to serving you again in the future.
Best regards,
Aine O'Hare
Content Manager
FIRST4MAGNETS
Thank you so much for taking the time to rate FIRST4MAGNETS® with 4 stars! We truly appreciate your feedback and your support. We are thrilled to hear that our prompt delivery has impressed you.
We are always looking for ways to improve and would love to know what we could do to make this a 5* experience for yourself? Please feel free to reach out to us at sales@magnetexpert.com.
We're here to assist you in any way we can. Thank you again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
“Very speedy delivery, slight issue over maglet length - supplied magnets 13.2mm replacing Alnico magnets 13.85mm long, causing air gap (or re-machining of motor block).”
Hi there! Thank you for taking time to leave us a review. We are always looking for ways to improve so appreciate any feedback :) This is definitely something we will be taking on board and adding to the product page!
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
