First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top class service Keira was on hand the hole way”

Helpful Report

Posted 7 years ago

Hello Lynne, thanks very much for the kind review. We hope the new car is doing what you need it to and more. Happy Motoring, FVL

Posted 7 years ago

“Quick responses and gave a feeling of nothing being too much trouble”

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Posted 7 years ago

Hi Stacy and thanks for sharing your feedback on-line. We are delighted that you feel this way! We work hard on our customer service, so it's always nice to hear that it pays off! We hope you enjoy the new car. Happy Motoring, FVL.

Posted 7 years ago

“Friendly and extremely helpful service. Have dealt with Ross for my previous 2 lease cars and can't fault his customer service.”

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Posted 7 years ago

Hello Rachael and thanks so much for sharing your feedback online. It's always nice to receive such positive reviews and to hear that you have returned for a third vehicle! We will be sure and pass your comments onto Ross who will be thrilled. We hope you enjoy the new car and we look forward to welcoming you back for a fourth! Happy Motoring, FVL.

Posted 7 years ago

“First vehicle leasing are the best in the business for value, service and market knowledge.”

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Posted 7 years ago

Hello Brendan and thanks for taking the time to share your feedback online, it means a great deal to us. We hope you enjoy the new car when it arrives! Happy motoring, FVL.

Posted 7 years ago

“Service of private providing a quote was very good and also I received regular updates.”

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Posted 7 years ago

“Easy process”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

Hello Jay! We are glad you think so! Happy Motoring, FVL.

Posted 7 years ago

“Fantastic customer service.. All went smoothly car arrived delighted with everything.”

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Posted 7 years ago

“Delivered on time. Provide clear written information.”

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Posted 7 years ago

“We always get a fast response from Ross”

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Posted 7 years ago

“This is our first time leading, everything was explained throughly from order to delivery, nothing was too much”

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Posted 7 years ago

“Very good and efficient service.”

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Posted 7 years ago

“Extremely good customer service from start to finish. Peter was great throughout the process . I don't think there is anything your company could improve them .”

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Posted 7 years ago

Hello Phil, Thanks very much for the glowing review. It's great to hear that you enjoyed the process throughout. We hope you enjoy your new car! Happy Motoring, FVL

Posted 7 years ago

“This is our third car from FVL now and the process of choosing, delivery and collection has been so simple and well advised each time.”

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Posted 7 years ago

Hello Peter and thanks for your kind review and of course for choosing First Vehicle Leasing for your leased cars! Happy Motoring, FVL

Posted 7 years ago

“From start to finish I received at exceptional service. The sales team made my options clear and ensured I got the best possible deal for the vehicle I wanted. The delivery/service team were also fantastic, making sure everything was in place so my new car could be delivered at a time convenient to me. Fantastic from everyone involved at First Vehicle Leasing.”

Helpful Report

Posted 7 years ago

Hi Jack and thanks so much for the glowing review! We are happy to hear that you enjoyed the service and hope that you are now enjoying the new car! Happy Motoring, FVL.

Posted 7 years ago

“Very help, regular updates any queries answered quickly and clearly”

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Posted 7 years ago

“Excellent service & great customer relations. Financially vey cost effective.”

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Posted 7 years ago

“I found the level of service to be excellent, Duncan was both professional and extremely helpfull”

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Posted 7 years ago

“Very easy to deal with. The best lease deals available.”

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Posted 7 years ago

“They were very efficient and everything that was promised was delivered. Very pleased thank you!”

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Posted 7 years ago

Hello Jo! Thanks so much for sharing your 5 Star feedback! We are delighted to hear that you were happy with the process and we hope you enjoy the new car equally as much! Happy Motoring, FVL

Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews