FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 581 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 581 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as expected, good quality logs - no complaints! Thank you”

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“Really good logs!”

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“Excellent product and so convenient will definitely order again”

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“Perfect transaction,driver was great with an electric pallet truck placed pallet just where I wanted it.”

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Thanks for the review Michael. Glad everything went to plan from start to finish :-)

“Delivery was spot on, no fuss. I tried to check the moisture reading with my meter before I unloaded but couldn’t get a reading. I thought the meter must be broken so checked it on a live tree. My meter is fine. These logs were really dry and burn fantastically!! I’ll definitely be getting more from you guys! Thanks and merry Christmas to you.”

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Thanks for the 5 star rating Philip

“Turned up on time and the wood was high quality & is burning well. Would recommend.”

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Thanks for the review and recommending Declan

“All round excellent again.”

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Thanks for the review Annette

“Good quality wood burns well thanks”

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Thanks for the 5 star review Richard

“Received second delivery yesterday. Excellent service and great quality. Now that know them I have ordered larger quantities. I would recommend them every time. Stay warm everyone”

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Thanks for the repeat order and review John

“The wood arrived on time, the driver was helpful and wood is of a good quality”

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“Logs burn wonderful and have a wonderful woody smell when burning.”

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Thanks for the lovely review Edsel

“I was slightly sceptical as to whether the kiln dried logs would give out enough heat and how they would behave in my fireplace. I shouldn't have worried as they burned hotter than I imagined but also, being kiln dried, they didn't spit small sparks all over the carpet in front of the fire. We tended to use about 4 of the pre-chopped logs per night when we did have a fire which heated the room perfectly well.”

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“Logs as described, delivered on time, good communication. Delivery driver brilliant, so helpful and friendly. Excellent all round service, so rare nowadays.”

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Thanks for the review Annette. Glad to learn you are happy with all aspects of the service.

“Great dry logs delivered quickly. They burn really well.”

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Thanks for the review Julia

“Fabulous service, delivered to where requested .Exceptional quality logs which will keep us warm all winter. Certainly will be buying and burning these again.”

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“Spot on as usual, delivery lad is superb”

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“Very pleased with the logs, I bought bags as they are easy to move as I’m on my own. They burn really well and cleanly, hardly any ash and belt out loads of heat even with the stove turned down, and they last well.”

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“Arrived as planned, well packaged, good size dry logs which fit perfectly in my log burner.”

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“Logs light easily and burn for quite a long time. They are great!”

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FirewoodFund is rated 4.9 based on 581 reviews