FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have purchased from FirewoodFund before and have found they okay.”

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Thanks for the review.

“Very good”

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Thanks for the review Wendy

“As always the logs are of excellent quality. We are enjoying cosy nights in.”

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Pleased to learn your logs are keeping your home warm and cosy.

“Great kiln dried logs great size & packed tight in bag”

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Thanks for the review.

“First time using FirewoodFund, I am very pleased with the quality of wood, no silver birch which burns quickly like previous suppliers I have used. And they also send yourna bag tonreturn your used sack. Also helping the environment. I will definitely use them again.”

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Thanks for the 5 star review Rosemary. We look forward to helping you again.

“They are great, at the last minute I needed to change my delivery and although they said they can't promise anything, they managed to change it. Very pleased with their service and the ligs”

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Thanks for the review. We always do our best to help :-)

“highly recomended extant value always willing to help you has number of special offers will always use them”

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“A good selection of quality hardwood for my log burner, was delivered on time and presented on a pallet. Easy process to return the large bag via Parcel +. Will deal with this company again.”

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“Pleased I found this company, the logs are a perfect size for my stove, I live in a terraced house so the pallet was dropped outside and I borrowed the logs into the back garden couldn't be easier, I will be ordering some more”

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Thanks for the review Eric. Our summer sale has just started, so maybe worth visiting our website sometime soon.

“Wonderful wood and burns so lovely”

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“Superb high quality logs, delivery went very smoothly,even after I had to change delivery date, great correspondence, would highly recommend this service 5☆”

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“Arrived on schedule,driver was very friendly and helpful-logs are of great quality producing long lasting heat-will definitely use again”

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“Ordered 1.6m Bag of Kiln Dried Logs 2 Weeks ago arrived 2 Days later ,Many Thanks Matt great Service as usual.”

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Thanks for the review Bill!

“These burn better than any logs I've had. They're not the cheapest, but they burn hotter, last longer, and leave no charcoal in my stove at all.”

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Thanks for taking the time to leave us a review Andrew. Pleased to learn you are getting the benefits from our premium kiln dried logs.

“Great product , nice packaged and so easy to use will definitely buy again ⭐️⭐️⭐️⭐️”

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“Ordered logs based on a friend's recommendation and we have really pleased with the quality of the wood and how long it burns for. Thank you.”

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“Excellent service, fast delivery and the logs are superb!”

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Thanks for the lovely review Mike

“Excellent wood. Not too big and burns so easily. Best wood burner wood I've had!”

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“... this is our second order from this company. The logs are good quality, cut to a sensible size and securely packaged on a pallet and delivered on time. The driver was very helpful in putting the pallet excatly where we needed it. Will defintley use FirewoodFund again.”

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“only had 1 fire since receiving the logs - they are brilliant - quick lighting and lots of heat. Would buy again”

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FirewoodFund is rated 4.9 based on 583 reviews