FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how FirewoodFund made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FirewoodFund 5 star review on 21st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as planned, well packaged, good size dry logs which fit perfectly in my log burner.”

Helpful Report

“Logs light easily and burn for quite a long time. They are great!”

Helpful Report

“Excellent quality , burn for ages”

Helpful Report

“Quality logs but it was the customer support that made the difference!”

Helpful Report

“All good very happy thanks will use them again thanks very much”

Helpful Report

Thanks for the 5 star rating Richard. We look forward to sending you more kiln dried logs.

“Very good quality logs burn really well”

Helpful Report

“Delivered on the day requested & easy to unpack & good quality kiln dried logs.”

Helpful Report

“Logs delivered efficiently by helpful driver. Looking forward to the colder weather and cosy evenings in front of the fire!”

Helpful Report

Thanks for the review Anna. I think you may have talked the colder weather up because it feels much cooler today! Roll on the cosy evenings :-)

“Lovely clean dry logs that burn easily and smell good. Great customer support and swift delivery to driveway.”

Helpful Report

Thanks for the review Maureen - appreciated.

“excellent logs”

Helpful Report

“Good size bundle. Very easy to manage. I’d like to know how to get rid of the pallet they came on though!!”

Helpful Report

“Very pleased with the logs they burn slow good heat output will be buying them again”

Helpful Report

Hi Ann, many thanks for the review. More than happy to help you with future firewood deliveries :-). Best regards, The FirewoodFund Team

“Delivery was very good-haven't used the logs yet but I am sure,they will burn well!”

Helpful Report

“Great logs, good quality, cut to the perfect size. Have been buying them from here for 3 years now, and they're consistently great quality.”

Helpful Report

Hi Eila, thanks for the firewood orders over the past 3 years. We also appreciate your review. Best wishes, The FirewoodFund Team

“Excellent quality logs, “ exactly what it says on the tin””

Helpful Report

Thanks for the lovely review about our kiln dried firewood logs Joanne. We appreciate your review. Best wishes, The FirewoodFund Team

“Good website. Good Price. Efficient Service. Timely Delivery. Will use again.”

Helpful Report

“Matt tried so hard to help us with the delivery, communicating between us and the delivery folk throughout the day. Good quality wood, good prices, good ethical practice. Thank you”

Helpful Report

Hi Cathy, many thanks for your 5 star rating for our kiln dried logs. Good to hear you found the logs to be of good quality and price, and you were happy with our customer service. We hope we can be of service when you require more logs.

“Delivered as promised on time. Easy to store in garage on the pallet. Excellent service”

Helpful Report

“The logs are BRILLIANT ..the service was second to none..efficient,friendly staff and prompt delivery.We shall certainly order from you again next year *****”

Helpful Report

Hi John, many thanks for the 5 star rating for our kiln dried logs, good to hear you found our service to be second to none. We are very pleased to hear you will be ordering again.

“Great for the firepit!”

Helpful Report

FirewoodFund is rated 4.9 based on 583 reviews