FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best logs I have used, and I've tried many, but always come back to these. Great value and delivered reasonably quickly - I would advise not to leave it to the last minute to purchase them and to give it a week or so to be sure. The logs burn well and are always nice and dry so there's no unpleasant smoke when using them.”

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“Really happy with this company. Placed an order and the delivery arrived on the day I requested. The driver went above and beyond to place my delivery where I needed it on the drive. Will 100% be placing another order when I am low on logs for my wood burner. Can't recommend enough.”

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“Orde placed, order delivered. What ,ore could you ask?”

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“Great service delivered as promised and logs dry and ready for winter!”

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Thank you for your firewood review Andrew. Pleased to hear you are ready for Winter!

“Fantastic customer service when I managed to order two bags by mistake. Order arrived on day agreed and the logs are 100% as described - very good quality! Definitely recommend”

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“Very prompt delivery Logs look really good, but with it being July, I’ve not tried them yet. If they are as good as they appear to be (and judging from the reviews) , I will be placing another order Thank you”

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“Fantastic service from the team, good communication after the order was placed. Exactly what I ordered arrived in a very large lorry (contractor operated not firewood fund truck). Only issue was the driver used a pallet truck and it couldn't be dragged over my gravel driveway. That meant he had to drop this huge mound of logs part the way up my drive and I had to manually move the mound a few logs at a time to their final destination. The logs however are perfect kiln dried and with zero sap or moisture. No spitting, just easy hot burning and all the logs are the same size. I've recommended this service to my neighbours, family, and friends. Make sure to order their kindling and fire starter bundle. Cheaper and better than going to B&W. For me it's a 10/10, just remember, if you order the larger loads you will need access for a very large lorry and access for a pallet truck to bring the logs to you. Next time I'll order 30 bags instead of a large load so it's easier to get up the drive. A definite 10/10”

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“These are amazing. There’s no waste in the form of sawdust or scratty bits. It’s all good quality logs. Delivered exactly when they said they would be. Great service.”

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“Great wood and kindling. It was very quick and easy to fix a problem with the delivery. Will buy wood from the Firewood Fund again.”

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“This is my third bag of logs. They are clean and a good size for a wood burner, burn really well and send out a good heat. I will be back soon for more.”

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Thanks for the review Jean - appreciated

“fantastic customer service. Everything came on the day I booked. All wood was in perfect condition and quite uniform. Excellent value for money”

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“Excellent as always.”

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“Solid, heavy, super dry logs that throw out considerable heat. Love that you can select the size you require.”

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“Prompt service and excellent logs.”

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“As always, a great service, lovely logs, arrived on time.”

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“Excellent quality and delivered efficiently.”

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“Good quality, consistent size.”

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“Very good service”

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“Very pleased with the great firewood always top quality logs which burns well and gives out lots of heat”

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“Excellent quality, brilliant product.”

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FirewoodFund is rated 4.9 based on 583 reviews