FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 579 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 579 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how FirewoodFund made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent uniform log size, very useful being on a pallet which will be deconstructed and used for kindling and bag for garden refuse”

Helpful Report

“Great logs, perfectly dry and the right size.”

Helpful Report

“Well packaged. Easy for storing and incredibly effective in the heat that they give out. Never used them before this winter but will definitely be reordering when needed.”

Helpful Report

“Very good logs which throw out a good deal of heat.”

Helpful Report

“Another delivery, really happy delivery on time, logs burn brilliantly Thanks”

Helpful Report

Thank you for the 5 stars! We are so glad that you are happy with your delivery, and that the logs burn brilliantly! We always strive to provide great service, and we love hearing feedback like yours. Thank you for giving us a try and for taking the time to leave us a review!

“This is the second time we have received wood from the Firewood fund. This delivery had a problem which was resolved promptly. We were grateful to Matt for sorting it out. The wood burns beautifully it smells wonderful. Would recommend the Firewood fund and will order again next time. Thanks”

Helpful Report

“Had a delivery of two bulk bags before Christmas along with a 200 pack of firelighters. The logs are excellent burn quality....as described. The best I have ever had! I don't know if we got a bad batch of firelighters but it was like a giant mouse nest inside the box with just about 50% usable. The ones we used were excellent quality but the rest was just straw. I am not marking my feedback down as I believe we were just unlucky with the firelighters and I would use them again.”

Helpful Report

Thanks for the lovely review. We have just credited you for 50% of the firelighter box value. Hope that helps.

“delivered on time and wood is great quality”

Helpful Report

Thank you Stephen for your amazing 5 star rating of FirewoodFund! We are so glad you have been satisfied with the quality of the wood and that it was delivered on time.

“The best logs we have ever used. Burn quickly and efficiently.”

Helpful Report

“Promptly delivered. Well packaged. Left in a great position in the garage. Shall be buying another”

Helpful Report

“Very good service when I enquired about the ETA of the delivery due to adverse weather conditions. Great wood and burning well! Delivery guy was fantastic and worked hard to drop off in a place that was convenient for us.”

Helpful Report

“Second time I have purchased logs from this company. Wood has been perfect for my log burner. Good quality and very little wastage. Delivery guys rang on good time to notify time of arrival and transported logs down a cobbled lane to my back entrance...very friendly and polite. Will buy again.”

Helpful Report

“They are dry and burn well and compared to others we have tried are far superior.”

Helpful Report

“Seamless delivery. A polite and efficient carrier who couldn't have been more helpful. The logs are perfect - well done all.”

Helpful Report

“Delivered as expected on time and water tight”

Helpful Report

“great logs, second purchase and about to make a 3rd! Quick delivery and good value.”

Helpful Report

“the items arrived on time, the logs are cut just to the right lengh and the heat that these logs give is fantastic, warms the room and if you leave the door open after a bit the heat can be felt outside of the room and even as you are coming down the stairs the heat is felt from the logs, I should have brought a log burner long ago and these logs from FirewoodFund, I would recommend these Kiln dried logs.”

Helpful Report

Thanks for the review Baljit

“Burning well and keeping us warm!”

Helpful Report

“Delivered as expected, good quality logs - no complaints! Thank you”

Helpful Report

“Really good logs!”

Helpful Report

FirewoodFund is rated 4.9 based on 579 reviews