FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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FirewoodFund 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used many log suppliers over the years - local and National - and have had really mixed success. Came across firewoodfund and am delighted with the product and the service. Top class. And love the philosophy of the company. Will be using 100% moving forward.”

Helpful Report

Thanks for the review George. Lovely to learn that you are delighted with the kiln dried logs and service!

“Good communication, nice people and good product. Recommended by me”

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Thanks for the review and recommendation Christopher

“Good quality logs, burn well, easy to carry bags”

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Thanks for the detailed review Elizabeth.

“Much better than previous supplier. Logs burn easily and have been small enough to be useable. Wood is very clean too - last supplier gave us dirty grubby logs that wouldn't light easily.”

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Pleased to learn you like the kiln dried hardwood logs supplied Stephen. Thanks for taking the time to leave us a review.

“Luxury firewood ! Very happy !”

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Thanks for the 5 star kiln dried log review Fiona

“Excellent. The plastic bags allow me to carry the logs through my terraced home to the back garden. Will need more! David Gunn”

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Thanks for the review David. Pleased to learn that you find the log bags convenient.

“We’ve been using FirewoodFund logs for a couple of years now, we like the fact they come on a pallet so off the ground in a huge bag, this makes our life so much easier when putting the logs away, if the weather is bad we know that the logs will remain dry until the weather is good enough to put them away. The logs are delivered on the day of our choice without any issues, and are of the highest quality, what’s not to like”

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Thanks for the repeat orders and 5 star review Jill.

“Great logs, properly kiln dried and a decent size. Efficient delivery with good communication and a brilliant recycling scheme for the burlap bags. Highly recommend.”

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Hi Pike, pleased to learn you like the service and kiln dried logs. Thanks for taking the time to leave us a 5 star review :-)

“Excellent logs as usual, delivery spot on aswell”

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Thanks for the review and repeat order

“Very pleased with quality of wood absolutely lovely burns really well smells fantastic will be buying again thank you well done”

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Thanks for the lovely review Sandra.

“Great logs - burn really well. The guys at Firewood Fund were really helpful too - 100% recommend!”

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Thanks for the in depth review Mark - appreciated!

“Good delivery excellent firewood nice and clean Struggling to get a return label for the bag”

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Thanks for the review Rowland. The return instructions should have been in the bottom of the bulk bag. That said, I hope the instructions since emailed helped you out.

“Excellent logs great value for money.”

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Thanks for the 5 star review June :-)

“Wood is great, dry as a bone, and burns perfectly!”

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Pleased to learn you like the kiln dried logs Matthew

“I would recommend Firewood Fund to anyone!”

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Thanks for the review and recommendation Gaynor

“Superb service So kind and respectful”

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Thanks for the lovely review Peter

“Very good quality dry logs, conveniently delivered”

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Thanks for the review

“I am a very happy customer. Excellent communication about delivery and the product was outstanding.”

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Thanks for the 5 star review Stephen

“Firewood Fund provides a faff free order and delivery service. The jumbo bag held a good selection of kiln dried, various size hardwood logs.”

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Thanks for the review John. Glad you liked the mixture of kiln dried hardwood logs provided.

“Good quality bone dry logs delivered by a very polite young man. They were neatly stacked on a pallette.”

Helpful Report

Thanks for the review

FirewoodFund is rated 4.9 based on 583 reviews