FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very easy to use. Highly recommended.”

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Posted 8 years ago

“Nice and easy to use, did exactly what we needed it to. Staff were very attentive and helpful for all of our needs!”

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Posted 8 years ago

“Really pleased we have moved from our previous supplier...Holly & the team at FireText are so helpful!”

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Posted 8 years ago

“Easy to use interface which has helped us streamline our SMS campaigns!”

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Posted 8 years ago

“Alex is really helpful, went above & beyond. And the service is great - does exactly what you need it to. Thanks FireText!”

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Posted 8 years ago

“I have a personal training business and I used to text my leads one by one. During my last promotion I had too many leads, so texting individually wasn't an option. Thanks to FireText I can now text many people at once, and make the text look personal thanks to the customised tags. My response rate is very good as a result.”

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Posted 8 years ago

“Alex is extremely helpful with all things Firetext. Nothing is too much trouble at all and he's always checking in to see how it's going. Firetext is an amazing way to keep our delegates up to date and informed.”

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Posted 8 years ago

“Alex & Dan both answered all of my questions promptly and were extremely helpful, 5 stars.”

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Posted 8 years ago

“Easy to use, easy to see what's happening- simple and clean website. fast reaction to queries.”

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Posted 8 years ago

“Very easy to use”

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Posted 8 years ago

“Alex from Firetext was very helpful on the setup and configuration of this service. He also answered every question I sent to him. Firetext is looking very good so hopefully we will use it forever.”

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Posted 8 years ago

“Easy to set up Good service from Fire Text folk”

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Posted 8 years ago

“Really easy to use, support team are so amazing and so friendly!”

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Posted 8 years ago

“Easy to use and great service from the team at FireText”

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Posted 8 years ago

“Fire text is a quick and easy service to use. It has made our service so much more efficient in the way that we contact our customers. Buying the dedicated mobile number also means our customers can reply back effortlessly. The support offered by Alex was outstanding through every step of the setup process.”

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Posted 8 years ago

“The customer service from the very first contact was friendly and very efficient. The free trial was up and running in no time and the set up thereafter seamless. The impact on our service levels has been marked with candidates really benefiting from the ease of making contact and providing updates. It's also saving the team valuable time with a positive impact on productivity.”

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Posted 8 years ago

“The personal service these guys offer is INCREDIBLE. On-boarding calls, live chat, physical items in the mail - top notch! SUPER-solid service at the best price I've seen for a UK SMS shortcode service! :)”

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Posted 8 years ago

“They have come to my need when I needed a new API and they have performed exceedingly well”

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Posted 8 years ago

“Excellent customer service, very friendly staff, communicative and a pleasure to work with. P.S. Go Holly!”

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Posted 8 years ago

“Alex has been a great support explaining how things work and providing a positive experience. Woukd recommend Firetext.”

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Posted 8 years ago

FireText is rated 5.0 based on 1,331 reviews