FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,313 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,313 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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English

“great email to sms service. superb customer service - went above and beyond what was expected.”

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Posted 9 years ago

“fantastic email to sms service. brilliant customer service which goes above whats expected. will be using fire text for some time to come.”

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Posted 9 years ago

“Holly dealt with our request very professionally and we are really enjoying using Fire Text for our business texts.”

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Posted 9 years ago

“We've used fire text for 6 months and can't fault it, It's super easy to send messages, upload lists and the reporting is simple to understand. The customer service is second to none with someone popping up as soon as an issue arises.”

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Posted 9 years ago

“A fantastic service right from enquiry stage to sending out our text reminders to customers. Friendly and quick responses on the phone and email and really quick to set up and get going. Thank you!”

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Posted 9 years ago

“My account manager Holly made the whole process so seamless! The campaign was a complete success and our return exceeded all expectations. It quickly became apparent that it would be a no-brainer to continue using Firetext going forward!”

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Posted 10 years ago

“Firetext have been a complete revolution for us in the way we communicate with our customers. Their easy to use services and great customer care convinced us that this was the service for us. We have completely integrated Firetext into our sales process and will continue in the future to actively find new uses for their service.”

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Posted 10 years ago

“This is a great product and service, evety event organiser should use Firetext :)”

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Posted 10 years ago

“Helpful help desk but some elements of use are unclear. Would be good to have more visibility on some key functions which appear hidden at times (eg how to delete number) and the ability to remove a number from one list only but not all (not sure if this is there or not).”

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Posted 10 years ago

“Excellent service at a competitive price. Text messages are delivered instantly when using the email to text service.”

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Posted 10 years ago

“Great set up and easy to use. Excellent service provident :)”

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Posted 10 years ago

“Easy to use, a fast and reliable service”

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Posted 10 years ago

“As a technology phobe I found this system easy to use. Great reporting too. When I set it up I used the online chat to help me get started and I couldn't be more impressed with the great customer service given.”

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Posted 10 years ago

“Excellent website, very user friendly.”

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Posted 10 years ago

“Lilly's continued support has been very helpful in setting up and implementing our new texting system. This has ensured a smooth and successful pilot for us. It is much appreciated. Thanks.”

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Posted 10 years ago

“After comparing and trying many other texting services, I decided to go with fire text. They had all the functionality I needed now, and much more if I needed to grow. The Fire text platform is 100% reliable with excellent reporting, plus the support and staff are superb.”

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Posted 10 years ago

“We use Firetext to contact all our sites with information they require. Its very handy and easy to use”

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Posted 10 years ago

“Very easy to use and works well with my CRM system using their API to automatically send the text messages.”

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Posted 10 years ago

“Easy to use, easy to integrate! Has completely changed the way we use SMS as part of our marketing plan/customer service!”

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Posted 10 years ago

“firetext are so good. Everything was so easy to set up and get going. Great customer care and very willing to help. Not to mention a good looking site that makes it a nicer experience.”

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Posted 10 years ago

FireText is rated 5.0 based on 1,313 reviews