Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the best retail website online, you won't find higher quality products, packaging or service anywhere else it even gives off this aura of a friendly oddball amazing personality definitely going back regularly :D 5*************”

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Posted 10 years ago

“One of the best gift sites out there. 10000% recommend.”

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Posted 10 years ago

“Excellent service from Firebox. It is a pleasure shopping on the site, you always see that unusual elusive item which makes a present for all ages. The service is first class from buying your item to receiving it quickly and safely packaged. Highly recommended.”

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Posted 10 years ago

“Most efficient company used this Christmas!”

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Posted 10 years ago

“Very good service....Very happy...”

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Posted 10 years ago

“Super products as always. Great big Christmas hugs to the firebox team bringing me Christmas goodies.”

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Posted 10 years ago

“Excellant service , well packaged , refreshingly funny emails , very happy with my purchase”

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Posted 10 years ago

“Fast and effective service and the product is amazing quality. Love the haribo sweets as well, such a bonus!”

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Posted 10 years ago

“Very good website”

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Posted 10 years ago

“Lots of choice...easy transaction, plenty of delivery options! Perfect!”

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Posted 10 years ago

“Web site easy to use and item arrived without any delay.”

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Posted 10 years ago

“Firebox are highly efficient with their deliveries which come with sweets which is an appreciated bonus. The fun updates on delivery makes a refreshing change to the monotonous run of the mill updates.”

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Posted 10 years ago

“Great site, perfect delivery and packaging. First place to click on to find something different and individual.”

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Posted 10 years ago

“Can't rate this website more than enough!! Good job guys. Ordered the Unicorn Gin on a Wednesday evening and it was delivered by lunchtime the following day!! Impressed is an over statment considering the time of year.”

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Posted 10 years ago

“Expected 3-5 days free delivery, arrived the next day,also received an email to confirm it had just been delivered to my address.”

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Posted 10 years ago

“Great and funky gifts you find at Firebox! I love this website and I've been a customer for a while now and will continue to do so for as long as firebox is around!!!”

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Posted 10 years ago

“Excellent site...and very lovely correspondence too...luv 'em”

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Posted 10 years ago

“Never been disappointed with Firebox. Always on time with the packaging in perfect condition (even the crap wrap, lol - very edgy)”

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Posted 10 years ago

“Always great to shop here, everything from the websites design to the delivery and products is awesome and its favourite place for gifts:)”

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Posted 10 years ago

“Can't recommend this company enough! Customer service fantastic! Products just as advertised - super quick delivery! Will definitely use again!”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews