Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful people, beautiful emails, 100% will shop again”

Helpful Report

Posted 10 years ago

“I love all my Firebox stuff. Fast delivery and generally weird. I'm always the "cool one" when it comes to gift giving!”

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Posted 10 years ago

“I have bought lots from Firebox, great products, delivered on time as promised and the most amusing and entertaining emails from them during the whole process which I find really refreshing and a nice touch . Great service with the added bonus of a laugh every time I get an email.....keeps me coming back time after time.”

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Posted 10 years ago

“Excellent goods and service delivered with lots of love by unbelievable people! Try them you'll love them and they will love you too!!”

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Posted 10 years ago

“Easy ordering. Loads of great choices. Fab communication and items come well packaged so what more could you ask for ????”

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Posted 10 years ago

“What a happy lot of little elves work at firebox spreading peace and fun throughout a dull world”

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Posted 10 years ago

“Excellent website, fast efficient service, easy to use and I absolutely love everything they sell. My home is a veritable cave of wonders due to this website.”

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Posted 10 years ago

“Excellent choice of prezzies and even more of an excellent service thanks awfully Firebox!”

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Posted 10 years ago

“Great fun company...with great products x”

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Posted 10 years ago

“Oh my gosh you're all bonkers!!, like me, hence I come back to you for gifts time after time!! Keep up the good work.... The choice is utterly amazing, the price on most things are within my price range, the process from ordering to receiving my products are easy and simple...”

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Posted 10 years ago

“Some really fab ideas for gifts for the whole family. Communication was excellent in a fresh and mad style I've never come across before but don't be fooled company is extremely efficient and slick.”

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Posted 10 years ago

“Excellent product and service. Really helpful staff”

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Posted 10 years ago

“The comments on the boring documentation were very entertaining and amusing, without degrading the service at all. The process was efficient and straightforward. Wish all web-based ordering was the same.”

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Posted 10 years ago

“Easy to find what I wanted, simple checkout procedure. Just love all the comments on the emails/product descriptions etc.”

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Posted 10 years ago

“Brilliant items, fast delivery... And friendly staff!!”

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Posted 10 years ago

“Great Website, Great delivery turnaround time for a pre-ordered item, Great seller communication. 5 stars *****”

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Posted 10 years ago

“Great Products, Efficient Service. Cool”

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Posted 10 years ago

“great dealing with this company, fast efficient and great follow up emails”

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Posted 10 years ago

“excellent website with cool items and great delivery speed”

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Posted 10 years ago

“Great product!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews