We’re sorry your order hasn’t arrived yet and understand your frustration. We appreciate your patience and encourage you to contact our customer support with your order details so we can resolve this as quickly as possible.
Yasmin
The Find Me A Gift Team
“I was looking for secret santa gifts and came across your site. There was a great selection of nice quirky items in my price range which were perfect for this and for the families silly stocking fillers. I shall definitely use you again.”
We’re sorry to hear that you’re not impressed. We’d like to understand what went wrong and see how we can improve your experience—please contact our customer support team with any details.
Yasmin
The Find Me A Gift Team
“I will not order from find me a gift again, I paid for next day delivery which should have arrived on Friday and never came till Sunday. When I phoned customer service the person I spoke to was not friendly I asked for my postage to be refunded but would only refund postage difference. Will not bother again.”
We’re very sorry that your order didn’t arrive on time and that your experience with our customer service was not satisfactory. We understand your frustration, especially when next working day delivery was expected. Your feedback is important, and we will share it with our team to improve both our delivery process and customer support.
Yasmin
The Find Me A Gift Team
We’re very sorry that your order was incomplete and understand how disappointing this must have been, especially at Christmas. This is not the standard we aim to provide. Please contact our customer support team with your order details so we can investigate and resolve this for you.
Yasmin
The Find Me A Gift Team
“The gift i bought was unusual and funny.
However, when the gift arrived, the box was damaged, so I had to take the item out of the box and wrap it up.
Very poor .”
We’re glad you liked the gift itself but are very sorry that the packaging arrived damaged. We understand how frustrating this must have been and will share your comments with our team to improve our packaging.
Yasmin
The Find Me A Gift Team
“Do not order from this website, my order has still not arrived after over two weeks! Nobody was helpful when trying to track my order either.
Shocking service”
We’re very sorry that your order hasn’t arrived and for the difficulty you experienced when trying to track it. This is not the level of service we aim to provide. Please contact our customer support team with your order details so we can urgently investigate and resolve this for you.
Yasmin
The Find Me A Gift Team
“This was a intended as a present, which was completely destroyed by the sticky label that had been stuck on the face of the gift box, rendering unusable!”
We’re very sorry that your gift arrived damaged by the label and understand how frustrating this must have been, especially as it was intended as a present. Please contact our customer support team with your order details so we can investigate and find a suitable resolution.
Yasmin
The Find Me A Gift Team
“A good choice of gifts - a restaurant visit for twonin my case to be delivered by e-voucher.
Some ambiguity about email addressess, as site seems no longer able to email the voucher directly to the gift recipient. So it has to be emailed to the buyer to then forward.”
We’re glad you found a gift you liked. We appreciate your comments about the voucher delivery process and will share them with our team to help improve clarity and convenience for future orders.
Yasmin
The Find Me A Gift Team
“I haven't received my order that states was dispatched on 3rd December and no contact regarding delays etc. Not a good experiance and wont use the service again”
We’re very sorry that your order hasn’t arrived and for the lack of communication regarding the delay. We understand how frustrating this must be and appreciate your feedback. Please contact our customer support team with your order details so we can urgently investigate and resolve this for you.
Yasmin
The Find Me A Gift Team
“They use Evri as the delivery company
The item was purchased as a Secret Sants gift.
It arrived with the box severely crushed, as Evri stuffed it through the letter box
They offered for me to return the goods for a refund, they did not confiirm they would refund the postage.
Dissapointed and i will not buy from these again.”
We’re very sorry that your order arrived damaged and understand how disappointing this must have been, especially as it was a Secret Santa gift. We also apologise for the lack of clarity regarding postage refunds. Your feedback is important, and we will share it with our team to improve both delivery and communication in the future.
Yasmin
The Find Me A Gift Team
