“What an awful company. Placed an order for 3 items, and paid for next day delivery. After a week, nothing. I emailed and was told they had resent the order and had refunded the difference of the next day delivery. 2 weeks later, and only one item has arrived.
I know it’s December, but wtf!”
We’re very sorry for the delays and frustration you’ve experienced. This is not the service we aim to provide. Please contact us so we can resolve the missing items and ensure you’re fully supported.
Yasmin
The Find Me A Gift Team
We’re sorry your order hasn’t arrived. Please contact us so we can track it and resolve this for you as quickly as possible.
Yasmin
The Find Me A Gift Team
“I recently bought the bagpuss warmie . I also got 10% off too , which is great. It looks identical to the bagpuss film , and my friend bought one off of the warmie website too and mine looks way better since it was in a box not a bag and also smells amazing. I am so happy with my order Thankyou so much ⭐️⭐️⭐️⭐️⭐️”
“The experience is not a good one. The conducting boy put all his effort to make it intersting but the planners have not designed it to be an intersting experience. It was more of a story telling and theboy was brilliant at that.
The boat tour was nothing but a transfer service with Uber boat, felt as of I was made a fool. I actually felt ashamed as it was a surprise birthday gift for my spouse.
Sorry I have tell how I felt.
Your services were good.”
We’re glad to hear the conductor did a brilliant job, but we’re very sorry the overall experience didn’t meet your expectations and that the boat tour felt disappointing. We’ll take your comments on board to improve our planning and make future experiences more engaging. We appreciate you acknowledging our team’s efforts and for letting us know how you felt.
Yasmin
The Find Me A Gift Team
“First Gift was cancelled by the company. No warning & no refund has been given yet!
2nd gift that had a real powerful meaning for our family has gone missing with no updates from the company. I’ve had to ring every time with still NO UPDATE
Never Again will I shop here”
We’re very sorry for the frustration and inconvenience you’ve experienced. This is not the experience we aim to provide. Please contact us so we can urgently investigate the missing item and ensure any refunds are processed as quickly as possible.
Yasmin
The Find Me A Gift Team
“I never received a confirmation email of the order but payment was taken. Customers services is non-existent to contact and when I enter my email online to trace order, it isn’t recognised. But I keep receiving emails to review my experience shopping with Find Me A Gift. If you want to give money away to a company for nothing in return, then do use them.”
Please accept our sincere apologies for the lack of order confirmation and the difficulty you’ve had trying to contact us. In some cases, confirmation emails can be caught in spam or junk folders, or an order may have been placed using a different email address at checkout, which could explain why it isn’t being recognised by the order-tracking system but we appreciate that this doesn’t help when you’re trying to get answers.
Please contact our customer service team directly via our website contact form or email Photos@findmeagift.com and a member of the team will investigate straight away.
Yasmin
The Find Me A Gift Team
