“I bought a gift from you on Friday 13th December and apart from a couple of requests for a review,I've heard nothing regarding the gift delivery.
May I suggest that you request to say "how did we do" until after you have done something for your customer,other than take £99 from me you haven't done anything to review......
THE GIFT HAS NOW ARRIVED AND IM DELIGHTED 😁
John laxton,”
Good afternoon Joanne,
Thank you for your feedback.
It is normal for packages to arrive separately when shopping with Find Me A Gift, as we have a range of goods which are shipped directly from us as well as a wealth of suppliers who personalise gifts for us.
I can see that both of your gifts have now been marked as delivered, please let us know if you require further support.
Best wishes,
Find Me A Gift
“Couldn't think of a Christmas gift for family members, looked online and saw the double family coat of arms picture. Took a chance as I had never heard of this company before. It arrived within a few days and looks really nice, a good size , just as I hoped it would be. Great gift .”
“I am so happy with all the gifts I have received they are worth everything penny. Such great secret Santa presents. Also everything arrived very quickly well packaged and protected!”
Thank you for your feedback, we're so sorry to hear that your packaging was damaged.
We will relay your feedback on to our shipping teams to ensure any further disappointment.
Best wishes,
Find Me A Gift
“A great place to find a gift which suits any budget. I found gifts for Christmas presents 🎁 and was able to print them off as soon as I had payed for them. Definitely worth looking 👀.”
Thank you for your feedback Otto, we're so sorry to hear that your goods were tampered with during delivery.
We do list a contact number on our website in case of emergencies such as this, and you're welcome to reach out at customersupport@findmeagift.com for assistance.
We have reached out to you privately to find a resolution and get your goods to you by Christmas.
Best wishes,
Michael
