Thank you for your feedback Otto, we're so sorry to hear that your goods were tampered with during delivery.
We do list a contact number on our website in case of emergencies such as this, and you're welcome to reach out at customersupport@findmeagift.com for assistance.
We have reached out to you privately to find a resolution and get your goods to you by Christmas.
Best wishes,
Michael
Thank you for your feedback Paul.
Please accept our sincere apologies for the delay with your order, we shipped this on 11th December as expected, so it's disappointing to learn our courier let us down on this occasion.
We have refunded the difference between standard and next-day delivery as a goodwill gesture.
Best wishes,
Find Me A Gift
“The package turned up today and although it is a Xmas present I checked to make sure the glasses were intact as one of the reviews said they were easily broken. They are both safe and very well packed. I haven't, obviously, used them so have to hope they do what it says on the box.”
“I was told 3 days after I ordered that the item is out of stock.
It was a Christmas present, so I thought I was sorted. Now I'm left with having to find another gift, hoping it gets here before Christmas.”
“Found item, it took me straight to pay page. It did not take me to a ship to address. Now item is goodness knows where at an empty house despite me emailing them immediately to ensure address amended.”
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