We’re really sorry to hear that your order was delivered to the wrong address and arrived too late for when you needed it. We completely understand how disappointing this must have been, especially when timing is so important.
We apologise for the inconvenience caused. We’d appreciate the chance to look into what went wrong with the delivery and see how we can make this right for you. If you’re willing, please contact our customer service team with your order details so we can investigate further.
Yasmin
The Find Me A Gift Team
“Had to chase where order was and firstly told it had been delivered which it had not been to then be told items were out of stock (having been told they'd been delivered) and then having to wait ten day for refund!!!”
“It was a very good buy. At our Christmas get together, my girlie friends and I had a very entertaining afternoon reading some of the rhymes from the adult nursery rhymes book.”
“My chosen gift arrived well packaged and on time. Ordering was easy and communication from this vendor was spot on. There were no issues and the gift looks exactly how I pictured it. Cheers.”
“Item arrived quickly. But printed squint on paper. Didn’t sit in the frame properly. Contacted customer services told to return item at my cost to an address they didn’t supply the information for. Have to wait until they receive the return before they will resend a new one. Which will not arrive in time for Christmas!! 🤬”
“Item arrived quickly. But printed squint on paper. Didn’t sit in the frame properly. Contacted customer services told to return item at my cost to an address they didn’t supply the information for. Have to wait until they receive the return before they will resend a new one. Which will not arrive in time for Christmas!! 🤬”
“Delivered late due to the supplier using Evri, which is known for its delivery issues. Found the same product £19 cheaper on Amazon. Felt ripped off! Won't use again.”
“Extremely poor customer service. I ordered a gift with next day delivery but didn’t receive it until a week later. Having been promised it would be delivered on a couple of occasions, it still didn’t come, meaning I missed the event I needed it for. I asked for a refund given the very late delivery but was told I had to send it back before anything could be processed, causing me yet more inconvenience. Do not touch this website with a barge pole.”
