F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and efficient…with information and service.”

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Posted 2 years ago

“I went here looking for and engagement ring after looking in multiple other jewellery stores this was by far the best experience in a jewellery store so far staff was so polite and they helped me find the perfect ring for my fiancé”

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(Scunthorpe) - Posted 2 years ago

“Brilliant and helpful staff”

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(Wolverhampton) - Posted 2 years ago

“The customer service was excellent and I am very pleased with my purchase.”

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(Chippenham) - Posted 2 years ago

“Called into Gosport branch to have new batteries fitted to two watches under battery for life scheme. The assistant was very pleasant and helpful and fitted both new batteries very speedily and successfully, setting the watches to current time. I was delighted to have both watches ‘done’ whilst I waited! Great service! Thank you!”

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(Gosport) - Posted 2 years ago

“Very good service and very helpful .”

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(Sheffield) - Posted 2 years ago

“The service on the shop was excellent I am very happy with my purchase”

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(Coventry) - Posted 2 years ago

“Great service as normal.”

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(Crawley) - Posted 2 years ago

“very kind and helpful even in the face of technical difficulties would use again”

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(Ipswich) - Posted 2 years ago

“My wife and I visited the Chapelle Outlet Store in Bridgend looking for a jewellery item to purchase as a gift. We were warmly welcomed into the store by Jenna and given the opportunity to browse the many items on display. We asked to view 2 pieces that seemed to match what we were looking for. A rather unique looking silver bracelet was selected to purchase at an attractive price. Jenna ensured we were happy with the purchase by giving the item a good polish, which brought out the lustre really well and made the item a perfect gift. Really pleased with the service received and the item purchased.”

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Posted 2 years ago

“Friendly and helpful staff.”

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(London) - Posted 2 years ago

“Went to the Sheffield Crystal Peaks store 4/11/2023 to collect an online order. I was very pleased with the customer service. We were made welcome and our watch links were adjusted there and then. The gentleman also said that we can come back anytime for adjustment of the watch links. Which was a kind gesture.”

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(Crystal Peaks) - Posted 2 years ago

“Great service and a really good deal on my new watch. The staff are really good and knowledgable. Thank you for not being pushy as I had walked out of two of your competitors as they had tried to upsell and get me to spend more than my budget.Very happy with my purchase and would recommend to my friends.”

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(Brierley Hill) - Posted 2 years ago

“Very good service”

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(Taunton) - Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

“Very helpful staff.”

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(Milton Keynes) - Posted 2 years ago

“Young lady that served me was very polite helpful and informative. Lovely manners. Gift wrapped all of my purchases. Got what I wanted and not overly priced either like some jewelry shops.thank you”

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(Burton Upon Trent) - Posted 2 years ago

“Staff very helpful. Comfortable environment. Good choice of gifts .”

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(Cwmbran) - Posted 2 years ago

“The staff member was very polite and helpful with a friendly and professional attitude.”

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Posted 2 years ago

“I asked for a lifetime battery, member of staff very polite and helpful. Couldn't ask for more. Keep it up.”

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(High Wycombe) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews