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F.Hinds Reviews

4.9 Rating 62,207 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Great shop and staff. Explained what I needed and the assistant gave honest, helpful advice. Great selection covering all budgets.
Helpful Report
(Yate) - Posted 2 years ago
Serv ice was friendly, unhurried and attentive.
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(Southampton) - Posted 2 years ago
Helpful and polite staff
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(Bradford) - Posted 2 years ago
Friendly and very helpful staff.
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(Thurrock) - Posted 2 years ago
Ok ok ok ok
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Posted 2 years ago
Excellent service 👏
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(Harlow) - Posted 2 years ago
Took my childhood watch to be fixed. Gentleman who served me was very helpful and friendly and the cost was very reasonable.
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(Milton Keynes) - Posted 2 years ago
Very helpful staff and welcoming
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(Hereford) - Posted 2 years ago
Great pleasure to go to the shop. The staff were excellent. Knowledgeable and friendly.
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(Nuneaton) - Posted 2 years ago
Reasonable prices and friendly, helpful staff.
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(Scunthorpe) - Posted 2 years ago
Excellent service
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Posted 2 years ago
Excellent service,very helpful.
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(Brierley Hill) - Posted 2 years ago
great service
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(Bournemouth) - Posted 2 years ago
Just what I was looking for The staff where extremely helpful
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Posted 2 years ago
Found the member of staff very helpful.
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(Exeter) - Posted 2 years ago
Ring is to big and keeping sliding off my finger and my ring size is p on the engagement finger and p on the middle finger
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(Exeter) - Posted 2 years ago
Staff very professional in Torquay store. After a bad experience at a different retailer we were much happier with the service and purchase of an engagement ring from F.Hinds. Will use you again in the future. Thank you.
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(Torquay) - Posted 2 years ago
Claire at the mall, Cribbs causeway is fantastic! We went back today and got some gold earrings and she remembered piercing my daughter’s ears 6 months ago. Lovely person.
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(Patchway) - Posted 2 years ago
We were very happy with the staff , who were very helpful and polite . The items that we purchased look really smart and very attractive.
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(Chippenham) - Posted 2 years ago
I was shopping for a watch for my wife at our Anniversary. After looking at all the watches in the shops at the Mall I settled in on a few styles and went in to have a look. The staff were very helpful. I picked the one I wanted and they offered a gift box for a small cost and a free umbrella to go with the watch. Thank you for your help
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(Frenchgate Centre) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,207 reviews