F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,314 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,314 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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3089

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing .. what a lovely lady. A credit to f. hinds”

Helpful Report

(Norwich) - Posted 2 years ago

“Staff were very helpful, and polite. Nothing was to much trouble for them, but at the same time you were left alone if you wanted to be, not Pushy staff”

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Posted 2 years ago

“Purchased a bracelet for my daughter for Xmas and unfortunately it was too big for her dainty wrist. However, despite the refund/return window expiring, customer services were incredibly kind and understanding and allowed me to exchange it for a smaller sized different bracelet. They even notified the store to let them know beforehand so that there would be no issues exchanging it. Beautiful little presentation box too at no extra cost. Staff lovely and helpful.”

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(Sheffield) - Posted 2 years ago

“Very pleasant and helpful service.”

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(Taunton) - Posted 2 years ago

“Staff very polite”

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(Ipswich) - Posted 2 years ago

“Such lovely staff”

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(Worthing) - Posted 2 years ago

“l left my watch with a gentleman to enable him to put in a new battery and was told it would be around an hour so l returned at the appointed time and was served by a lovely lady and received my watch with the new battery and the correct time on the dial. They were both lovely people and very efficient and polite and comfortably chatty.”

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(Hastings) - Posted 2 years ago

“VISITED WOKING STORE LOOKING FOR A 21ST BIRTHDAY GIFT. STAFF INSTORE WERE VERY PLEASANT, APPROACHABLE AND MOST HELPFUL. THE LADY HELPED FIND A WONDERFUL CHARM BRACELET AND ATTACHED A SEPARATE ITEM TO THE BRACELET (21 KEY). SHE BROUGHT TOGETHER A GIFT WHICH I HADN'T EVEN HOPED FOR.. SOMETHING UNIQUE AND BEAUTIFUL JUST LIKE MY GRAND DAUGHTER. MY GRAND DAUGHTER IS OVER THE MOON WITH IT.”

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(Woking) - Posted 2 years ago

“Excellent customer service.”

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(Trowbridge) - Posted 2 years ago

“Customer service was excellent, helpful and informative without being pushy. Very polite whilst I waited also. Welcoming and friendly, my first time shopping here and will definitely come again”

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Posted 2 years ago

“Quick service and was very helpful he answered all the questions that I had, very polite.”

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(Barnstaple) - Posted 2 years ago

“Excellent service friendly smile would shop there again bye bye Samuels”

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Posted 2 years ago

“Popped into your Great Yarmouth store on the off chance that I could get a very sentimental piece of jewellery mended. Your lovely member of staff (so sorry. Didn’t catch her name) was polite, friendly and efficient. She explained the services to me well and within ten minutes my necklace had been mended and was back round my neck. Your assistant even apologised for it taking so long even though ten short minutes wait meant the world to me just to get my necklace mended. This is the second time I have been served by this lady and she is a real credit to your company. Many thanks I am eternally grateful !”

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(Great Yarmouth) - Posted 2 years ago

“The staff were very polite and helpful. This was much appreciated.”

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(Bury) - Posted 2 years ago

“Good service , but need another till, have to wait for 2 other assistance before my assistant could use the till . More people needed serving .”

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(Cheltenham) - Posted 2 years ago

“Customer service was brilliant, very lovely lady”

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(Weston-super-Mare) - Posted 2 years ago

“Only came in the Hinckley branch for a new watch battery and the staff were very helpful and I couldn't have been more happy with their service. Will definitely come back !!!”

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(Hinckley) - Posted 2 years ago

“Very prompt and helpful service, extremely pleased with my purchase.”

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(Worthing) - Posted 2 years ago

“Very helpful gentleman served me. He advised me on purchasing a St Christopher.”

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(Hastings) - Posted 2 years ago

“I needed a battery in the watch which was purchased from F.Hinds, as it was less than 12months old they replaced the battery free of charge. Very good helpful service from the staff.”

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(Cwmbran) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,314 reviews