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F.Hinds Reviews

4.9 Rating 62,287 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,287 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Very pleased with service and advice. Very polite.
Helpful Report
(Peterborough) - Posted 2 years ago
Friendly and helpful staff
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(Cardiff) - Posted 2 years ago
The Lady who served me was brilliant, so helpful, and very Polite, and great to talk to please keep her she is great fun as well . We need more people like her in this world it was as always a joy to shop in this store thank you
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(Darlington) - Posted 2 years ago
They were brilliant. I asked them to repair a very delicate chain it was done so well.
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(Bishop's Stortford) - Posted 2 years ago
Very good customer service, very friendly staff.
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(Hastings) - Posted 2 years ago
I recently bought a wedding for myself and my wife to be. When we received our rings we tried them for size,my wife to be grateful fit. Mine however was extremely tight and I struggled to remove it. I ask the assistant if it was size(x) he got the ring gauge and said yes. I feel that I should have asked what size the ring was then I could have at least said that the size was wrong. Now I'm stuck with a ring that doesn't fit. The assistant said you may be able to get it stretched, but it nay ruin the pattern. I feel that perhaps this ring is not the size I ordered.
Helpful Report
(Havant) - Posted 2 years ago
The staff where very helpful
Helpful Report
(Worthing) - Posted 2 years ago
Great service, really helpful staff go the extra mile. Unfortunately I had to go to a branch 40 mins away as they couldn't transfer items less than Β£30 to my local branch, but the staff in each branch were incredibly helpful.
Helpful Report
(Birmingham) - Posted 2 years ago
The staff in F.Hinds Tonbridge (2 ladies) were really helpful to my friend and I today. They were professional and very friendly and happy to show us a selection of watches and chains. Even assisted us when trying them on. We purchased a watch, which was adjusted to fit my wrist perfectly. Thank you.
Helpful Report
(Tonbridge) - Posted 2 years ago
Nice pleasant member of staff
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(Sheffield) - Posted 2 years ago
very good shop good quality friendly
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(Patchway) - Posted 2 years ago
Very helpful staff giving us different options for our new watch battery.
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(Swindon) - Posted 2 years ago
The best in London to buy gifts as well as shop for purselves. Amazing customer service and varities of brands available in store
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(Hounslow) - Posted 2 years ago
Quick and easy to order online. Collected instore within 24 hours, so fast delivery, where person who served me was welcoming and helpful.
Helpful Report
(Merthyr Tydfil) - Posted 2 years ago
Very nice and good interaction
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(Ipswich) - Posted 2 years ago
It was all good
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(Wolverhampton) - Posted 2 years ago
Excellent service. Replaced battery under battery guarantee. Three or four minutes, new battery and nice clean watch.
Helpful Report
(Patchway) - Posted 2 years ago
Excellent customer service. Assisted me with my query and purchase and did everything to help me
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(Horsham) - Posted 2 years ago
All the staff in the chesterfield shop are helpful pleasant and nothing is too much trouble for them , I never go anywhere else .
Helpful Report
(Chesterfield) - Posted 2 years ago
I was looking for a wedding photo album and couldn't find anything quite right. Spoke to a lady at the Milton Keynes F.Hinds store, who was really helpful. Found just the right album and as the outer box was damaged it was sold to me at a discounted price.
Helpful Report
(Milton Keynes) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,287 reviews