F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

Helpful Report

(Peterborough) - Posted 2 years ago

“The gentleman who served us was amazing. He was calm, thoughtful and gave of a relaxing approach to our nervous daughters who were being pierced. Couldn't have hoped for a better service.”

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(Merthyr Tydfil) - Posted 2 years ago

“Staff helpful and cooperative”

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(Uxbridge) - Posted 2 years ago

“Very good purchase from friendly staff.”

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Posted 2 years ago

“Smashing young fella, new his stuff and very helpful, took some links out of the watch and very knowledgeable with guarantee etc...”

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(Barnstaple) - Posted 2 years ago

“Lovely helpful staff”

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(Southampton) - Posted 2 years ago

“Staff member was fantastic and helpful.”

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Posted 2 years ago

“Great service”

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(Folkestone) - Posted 2 years ago

“A lovely sales assistant today thankyou”

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(Darlington) - Posted 2 years ago

“Very happy with the friendly staff. and we got what we came for.”

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Posted 2 years ago

“Watch battery replacement far cheaper than elsewhere and only had to wait a few minutes in the store.”

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Posted 2 years ago

“The lady who finally served me was extremely efficient, helpful and friendly. 5 stars for her. The person who I saw first didn't know what a Celtic design was and gave me the wrong information (said all the rings on a particular display stand were P when in fact they were a variety of sizes) . I can only suppose she was new to the job.”

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(Uxbridge) - Posted 2 years ago

“I visited your Banbury branch and it was an absolute pleasure to be served by Becky and Helen. They were very, helpful, very cheerful, and nothing was too much trouble for them. I came away very satisfied with how I was treated and very happy with my purchase. They, and the rest of the staff, are credit to your company. Don't lose them! Rest assured this experience has ensured I will be visiting your Banbury branch in the future.”

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(Banbury) - Posted 2 years ago

“Excellent service , Very helpful Always happy with the quality ..”

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(Bletchley) - Posted 2 years ago

“The staff at the Staines branch couldn’t be more helpful very happy with my shopping experience!”

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(Staines-upon-Thames) - Posted 2 years ago

“Very plesant and helpfull staff”

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(Middlesbrough) - Posted 2 years ago

“My daughter had her ears pierced.. Excellent service the lady made us feel very calm She deffinatly new her job would definitely recommend”

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Posted 2 years ago

“The lady who served me was professional, friendly and efficient”

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(Clacton-on-Sea) - Posted 2 years ago

“We had my husbands wedding ring enlarged. He had not worn it for 30 years. It looks lovely. I had broken the clasp on my necklace and it was replaced right away. Yesterday I purchased two necklace and earring sets for my. granddaughters for Christmas. I will be going back for two more. Delighted with the Hinds service. Thank you very much.”

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(Fleet) - Posted 2 years ago

“Always have extremely good service and knowledgeable and friendly staff here. Am a regular repeat customer.”

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(Huddersfield) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews