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F.Hinds Reviews

4.9 Rating 62,327 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,327 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
F.Hinds 5 star review on 5th July 2026
Esther B
F.Hinds 4 star review on 4th July 2026
Anonymous
F.Hinds 5 star review on 3rd July 2026
Aiswarya V
3092
Anonymous
Anonymous  // 01/01/2019
Welcoming staff and efficient service, I got done exactly what I wanted. Will continue to use this jeweller
Helpful Report
(Trowbridge) - Posted 2 years ago
I was treated by a well respected and jovial man. It was nice connecting with him.
Helpful Report
(Wolverhampton) - Posted 2 years ago
I recently purchased a watch as a gift for my boyfriend from the Clapham Junction branch. The staff at the branch was very helpful in assisting me with my selection. I am really satisfied with the service. The employees were friendly.
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(London) - Posted 2 years ago
Really good and informative. Very kind to my daughter who had her ears pierced. Excellent aftercare.
Helpful Report
(Orpington) - Posted 2 years ago
Very friendly and helpful
Helpful Report
Posted 2 years ago
Went into Hinds looking for a new/replacement strap for my watch. I was seen by the assistant very quickly and shown a large variety of straps. I chose a elasticated steel strap and the assistant fitted it to my watch and adjusted it to fit me perfectly, all included in the price of the strap. A speedy and friendly service.
Helpful Report
(Swindon) - Posted 2 years ago
Very helpful staff for an important ring. Very knowledgeable and efficient with their service
Helpful Report
(Bletchley) - Posted 2 years ago
Excellent range and service
Helpful Report
Posted 2 years ago
Staff extremely helpful, efficient service (battery changed for my watch). Made sure the watch was working before I left.
Helpful Report
(Bishop's Stortford) - Posted 2 years ago
Good helpful service at your store in Braintree
Helpful Report
(Braintree) - Posted 2 years ago
excellent service. lady assistant on the ball very good
Helpful Report
(Waltham Cross) - Posted 2 years ago
Always pleased with my jewellery purchases including watches from Chappells in Mcarthur Glen, Bridgend.
Helpful Report
Posted 2 years ago
I found the staff very helpful smart
Helpful Report
(Middlesbrough) - Posted 2 years ago
Pleasant and helpful staff , thanks
Helpful Report
(Hinckley) - Posted 2 years ago
Lovely items for sale at good prices. Excellent customer service. Bought 3 gifts for family birthdays and anniversaries. Will be back.
Helpful Report
(Bournemouth) - Posted 2 years ago
Good friendly service
Helpful Report
(Cambridge) - Posted 2 years ago
Excellent service by 2 servers. One when I was in looking and then when I returned to purchase another member of staff that I knew was brilliant.
Helpful Report
(Weston-super-Mare) - Posted 2 years ago
Bought a watch, needed resizing, machine in shop broken. Arranged to have resized and sent to store nearer home.
Helpful Report
(Manchester) - Posted 2 years ago
Needed a chain clasp repairing done within a few minutes excellent service
Helpful Report
(Wakefield) - Posted 2 years ago
The staff were very helpful and friendly
Helpful Report
(Swindon) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,327 reviews