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F.Hinds Reviews

4.9 Rating 62,204 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Excellent service with friendly staff so willing to help and provide good knowledge regarding my purchase.
Helpful Report
(Carmarthen) - Posted 1 year ago
Very helpful and polite nothing was to much of an issue to sort out. Will continue to use for further items
Helpful Report
(Staines-upon-Thames) - Posted 1 year ago
Excellent service, helpful and curtious staff.10 out of 5!
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(Berkshire) - Posted 1 year ago
I found the assistant very help full and polite
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(Basildon) - Posted 1 year ago
Excellent assistant 9
Helpful Report
(Bromsgrove) - Posted 1 year ago
Service was prompt. The staff, especially the lady who served were polite and helpful.
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(Bromsgrove) - Posted 1 year ago
Very professional with great level of customer service
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Posted 1 year ago
All good had what I wanted.
Helpful Report
(Stamford) - Posted 1 year ago
Great service and very professional
Helpful Report
(High Wycombe) - Posted 1 year ago
Visited F Hinds to have watch battery replaced.
Helpful Report
(Gosport) - Posted 1 year ago
Lady dealing with my problem was very dedicated and very satisfactory.
Helpful Report
(Staines-upon-Thames) - Posted 1 year ago
Service was very polite and helpful. Even corrected day/date on my old watch as well as etting up and fitting the new one I bought.
Helpful Report
(Horsham) - Posted 1 year ago
Very polite staff explained the watch very well
Helpful Report
(Exeter) - Posted 1 year ago
The staff at the Scunthorpe branch were excellent with their helpfulness. Nothing was to much bother and great attitude in trying to get a sale.
Helpful Report
(Scunthorpe) - Posted 1 year ago
quick with the changes and great customer service.
Helpful Report
(Huddersfield) - Posted 1 year ago
My family have all shopped with F. Hinds, in store and online. We all find staff helpful and choice of products competitive. Items delivered online promptly and as described. Very pleased with service.
Helpful Report
(Horsham) - Posted 1 year ago
Very polite and calm people work there.
Helpful Report
(Milton Keynes) - Posted 1 year ago
Staff very helpful, and had good knowledge of the jewellery and watch that I boughy
Helpful Report
(Wakefield) - Posted 1 year ago
Perfect staff, great communication and very helpful, you’ve gained a regular customer now so thank you for the pleasant experience 🫡
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Posted 1 year ago
Thank you!
Helpful Report
(Uxbridge) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,204 reviews