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F.Hinds Reviews

4.9 Rating 62,208 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,208 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Very good customer service and very knowledgeable about items sold
Helpful Report
(Burton Upon Trent) - Posted 2 years ago
Very helpful and polite. Well done
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(Boston) - Posted 2 years ago
I bought over the phone the lady was very pleasant & helpful I picked my item up from store really pleasant staff
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(Wakefield) - Posted 2 years ago
I can't post a review until I get word of the 4 silver chains I ordered last Monday and should have been received by now at the Stirling shop ! ?
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Posted 2 years ago
Very helpful assistant and obliging
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(Carmarthen) - Posted 2 years ago
Excellent service, very friendly and knowledgeable, happy lady assistant.
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(Crawley) - Posted 2 years ago
The staff were helpful and very pleasant. Nice atmosphere in the shop. I owned jewellery shops in Southampton. I was most impressed.
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(Southampton) - Posted 2 years ago
Transaction completed without any problem after being given all relevant advice. Friendly, courteous service.
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(Stockton-on-Tees) - Posted 2 years ago
Polite and helpful staff
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(Bournemouth) - Posted 2 years ago
The service I received was exemplary. The sales assistant was friendly, polite and smiley, and went out of her way to help. In addition, I found everything I needed at an affordable price.
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(Hounslow) - Posted 2 years ago
I took my daughter in to have her ears pierced for her birthday. The gentleman that did the piercing was absolutely amazing with her. And very professional. I would highly recommend F. Hinds to anyone that would like to have their ears pierced in the future.
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(Barnstaple) - Posted 2 years ago
A really nice watch
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Posted 2 years ago
Very helpful
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(London) - Posted 2 years ago
Lovely chain
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Posted 2 years ago
Ordered a necklace from the shop, staff were extremely helpful and polite. As soon as the necklace arrived in-store I was notified immediately and went to collect it, The staff were again extremely helpful in answering my questions.
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(Telford) - Posted 2 years ago
Very elegant design and beautifully crafted product.
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(Horsham) - Posted 2 years ago
Very good service and pleasant
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(Crystal Peaks) - Posted 2 years ago
They really good
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(Havant) - Posted 2 years ago
Good customer service
F.Hinds 5 star review on 11th December 2023
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Posted 2 years ago
Amazing stuff working in there. Was really helpful when me and my boyfriend was looking for Christmas presents for my boyfriends sisters kids. Thanks for being amazing and so helpful
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(Luton) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,208 reviews