F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th January 2026

3047

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and good price very happy with the sale”

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Posted 2 years ago

“I did the click and collect option and picked up my items from the Merthyr Tydfil branch. One item for myself the other item a present. The customer service was excellent. I decided to have the present gift wrapped which looked amazing I'm sure the person is going to love it. I would recommend this jewellery shop.”

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(Merthyr Tydfil) - Posted 2 years ago

“Very friendly staff, knew what I was looking for ordered and delivery in 3 days”

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(Scunthorpe) - Posted 2 years ago

“Very friendly and helpful.Nice shop and well worth travelling to Stamford.”

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(Stamford) - Posted 2 years ago

“After 15/ 20 years I am still a customer, question answered. BUT your cost of servicing my watches is too high !.”

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(Havant) - Posted 2 years ago

“Excellent service and advice with a great helpful lady doing the watch.”

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(Chippenham) - Posted 2 years ago

“Very helpful staff, ordered new items as tarnish on shop stock. Came into store quickly, and received email to advise. Would recommend friends to shop here.”

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(Cardiff) - Posted 2 years ago

“Great staff friendly and up for laugh”

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(Patchway) - Posted 2 years ago

“Great service, very quick in changing the batteries on my watches. Very polite and helpful”

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(Dartford) - Posted 2 years ago

“Fitted my watch battery promptly.”

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(Barnstaple) - Posted 2 years ago

“Very friendly and helpful staff”

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Posted 2 years ago

“Very impressed with the service at your Clacton branch, very helpful young lady.”

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(Clacton-on-Sea) - Posted 2 years ago

“Service was excellent x”

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(Gloucester) - Posted 2 years ago

“Friendly staff didn’t wait long to be served”

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(Worthing) - Posted 2 years ago

“Staff came over right away and were very helpful. Came in looking for a specific thing and had it in less than 2 minutes.”

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(Carmarthen) - Posted 2 years ago

“Very well looked after in the shop, lady was very professional and courteous, she helped me choose exactly what I wanted, and explained delivery, very satisfied with my purchase.”

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(Weymouth) - Posted 2 years ago

“So helpfull and just answered an query good customer service and back up service friendly helpfull staff”

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(Bradford) - Posted 2 years ago

“Very helpful x”

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(Redditch) - Posted 2 years ago

“helpful staff and good choice of products. Watch strap needed adjustment which we were told would take 20-30 mins, so we popped back 40 mins later and it hadn't been done. Slightly frustrating as our car was about to run our of time and now we have a watch that is too big.”

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(Exeter) - Posted 2 years ago

“Excellent overall experience Thank you”

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(Bury) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews