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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
good service
Helpful Report
(Stevenage) - Posted 2 years ago
I found the staff extremely helpful and knowledgeable about their products. The Ipswich branch is very welcoming.
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(Ipswich) - Posted 2 years ago
Happy with the service that I received today.
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(Bishop's Stortford) - Posted 2 years ago
Good customer service and choice
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(Blackpool) - Posted 2 years ago
Staff friendly and very helpful
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(Patchway) - Posted 2 years ago
First class service
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Posted 2 years ago
The Service received was exceptional, all staff was very helpful, polite and pleasant.
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(Brierley Hill) - Posted 2 years ago
I wanted to buy a present for a close friend. The lady who served me was so patient as I changed my mind a few times. In the end I got a lovely necklace. There was just so much to choose from!
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(Orpington) - Posted 2 years ago
Excellent customer service. Found a watch which nobody else had.Had it sent from Stevenage branch to Solihull
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(Solihull) - Posted 2 years ago
The lady in Hinds was extremely helpful. I had bought some watches in an auction, and took them in to get new batteries, etc. She could not have been more knowledgeable and lovely. Unfortunately, it was her last day of working with Hinds, so when I go back to collect one of the watches which has been sent away for service, she will not be there. I hope her replacement is as nice! (Horsham branch)
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(Horsham) - Posted 2 years ago
Very friendly
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(Birmingham) - Posted 2 years ago
Always excellent customer service. Outstanding, professional staff
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(Brierley Hill) - Posted 2 years ago
I didn’t like the long wait for my goods wish it could be try on in store the long wait for it is a soon as it’s when I by the goods the nice box should with a diamond Ring not be extra
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(Blackpool) - Posted 2 years ago
An absolute delight your team were all charming and helpful.
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Posted 2 years ago
Very helpful, curtious, I will use Hinds again
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(Wolverhampton) - Posted 2 years ago
Excellent service replaced battery there & then. The gentleman was very polite & extremely helpful in
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(Ipswich) - Posted 2 years ago
Very helpful and polite staff
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(Gosport) - Posted 2 years ago
Very helpfull.frendly staff
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(Swindon) - Posted 2 years ago
Great service getting ear piercings done. Lovely friendly staff. Would recommend.
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(Bishop's Stortford) - Posted 2 years ago
Went to Chappell out let store in Bridgend to take back bracelet that had broken. Got new bracelet & staff very helpful & polite. Only problem was asked for bracelet to be sent to F.Hinds Carmarthen & saw sales assistant type in that instruction but bracelet was sent back to Bridgend which is quite a distance from where I live.
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Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews