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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
The young lady who served us was very good , pleasant and good manners could not do more to help.
Helpful Report
(Taunton) - Posted 2 years ago
Very helpful.Showed me different trays and had the time to go through the bracelets I liked.
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(High Wycombe) - Posted 2 years ago
The team at the Milton Keynes store are excellent. Made our purchases easy and helped to sort out another issue we had with my wedding ring.
F.Hinds 5 star review on 20th October 2023
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(Milton Keynes) - Posted 2 years ago
The lady that served me was very nice and polite.
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(Camberley) - Posted 2 years ago
Was very helpful and very nice to customers Mrs Margaret whitehead
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Posted 2 years ago
Very nice place yes yes
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(Taunton) - Posted 2 years ago
We have been into Hinds in Basingstoke three times in the last week. Each time, we have been served by a different member of staff and each time the customer service has been excellent!
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(Basingstoke) - Posted 2 years ago
Lovely service.
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(Derby) - Posted 2 years ago
Customer service in this store is always excellent, staff are always very helpful and friendly.
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(Ashford) - Posted 2 years ago
Great service and thorough product knowledge, lovely to find in your local high street.
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(Horsham) - Posted 2 years ago
brilliant service we always use Hinds
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(Horsham) - Posted 2 years ago
Love the shop always clean and very helpful thank you...
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(Gloucester) - Posted 2 years ago
Both staff I dealt with were very helpful in reviewing the options regarding the replacement of my watch battery and sending it back to the central office. They were detailed in explaining how the procedures have changed since I was initially given the lifetime battery guarantee. No changes necessary. Re the question below, I actually went into the store.
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(Dartford) - Posted 2 years ago
Great service. Professional and friendly. Found the ring I wanted
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(Brierley Hill) - Posted 2 years ago
Always top of the list in my family for watches , jewellery etc. my wife has a wedding ring purchased from youselves . And I have just purchased a citizen watch at half price which is excellent value. My two daughters have there eyes on necklaces and earrings for this Christmas. Your staff were extremely knowledgeable in all aspects when I purchased my latest watch , staff were attentive at all times. Looking forward to visiting you this Christmas, and please thank staff for all there help when I purchased my watch and my wife also purchased a leather strap for her own watch……
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(Liverpool) - Posted 2 years ago
They were polite
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(Huddersfield) - Posted 2 years ago
Such friendly helpful and efficient service. It is a pleasure to shop at Hertford’s branch. Jean Burkle
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(Hertford) - Posted 2 years ago
Friendly, helpful service. Problem resolved quickly
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(Banbury) - Posted 2 years ago
Good quality service
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(Ramsgate) - Posted 2 years ago
We were looked after by Louise at the Telford store who couldn’t have been more polite and helpful. Out of all the jewellery shops we’d been to that day, she was the first to make us feel welcome. We were looking for an engagement ring and no matter how many we asked to look at, it was never an issue. My partner picked out two she liked the look of but Louise brought out a third random ring that ended up being the one she fell in love with. When we came back in to collect the ring a week later, she instantly recognised us and came over for a chat and to ask how we were, and also the young man that served us to give us the ring (not sure of his name sorry!) was also very pleasant and polite. Thank you for making our visit so pleasant and for finding us the perfect ring!
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(Telford) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews