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F.Hinds Reviews

4.9 Rating 62,202 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,202 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Staff extremely & knowledgeable. I had ear piercing, everything explained sey well, felt at ease. I have recommend ro others.
Helpful Report
(Sheffield) - Posted 1 year ago
I was looking for a citizen watch for my birthday and found exactly what I was after! The service was incredible - had to have links removed from the watch strap (which was sorted while I waited). Thank you to the team, it was a pleasure.
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(Bath) - Posted 1 year ago
I found staff friendly and helpful especially the manageress i was happy with the service
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(Woking) - Posted 1 year ago
Makes shopping for jewellery quick and easy. The staff are very helpful, friendly and informative.
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Posted 1 year ago
The lady who pierced my daughters’ ears was very professional and friendly (at the New Malden branch).
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(New Malden) - Posted 1 year ago
I have used F. Hinds jewellers the past few months to have quite a few pieces of jewellery repaired. Always very pleasant staff and always very helpful. I will always use F. Hinds now as very pleased with overall service.
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(Stamford) - Posted 1 year ago
the staffs were really nice and assisted us in making the best decision based on our budget.
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(Swansea) - Posted 1 year ago
Very good service. Helpful and friendly. Extremely extensive quality jewellery.
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(Harlow) - Posted 1 year ago
Good customer service
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Posted 1 year ago
Labai malonus aptarnavimas. Greitas prekiu pristatymas. Gera gaminių kokybė.
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(Ipswich) - Posted 1 year ago
The assistant who served me was very pleasant and helpful
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(Stafford) - Posted 1 year ago
I have my ears pierced recently at Hinds, the ladies there were extremely friendly, very helpful and made me feel very comfortable. Highly recommend their services. Thank you ladies!
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(Ashford) - Posted 1 year ago
Great service & assistant
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(Clacton-on-Sea) - Posted 1 year ago
Very good customer service.
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(London) - Posted 1 year ago
Very pleasant Assistant ...helpful and courteous..Thank you
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(Cwmbran) - Posted 1 year ago
Very friendly staff
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(Wellingborough) - Posted 1 year ago
The service was excellent. The lady was so helpful at your Tonbridge branch. I brought a gorgeous Emerald and Diamond ring from her. Originally we had only gone in to get a ring size but came out £899 less but it was half price from £1799, so a bargain.
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(Tonbridge) - Posted 1 year ago
Excellent service
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(Gloucester) - Posted 1 year ago
Excellent service - lady was helpful and very polite. Brilliant.
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(Wrexham) - Posted 1 year ago
Excellent customer service!
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(Bury) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,202 reviews