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F.Hinds Reviews

4.9 Rating 62,202 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,202 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Good variety and lovely designs to choose from. And the customer service is excellent. The staff at the designer outlet store in Ashford made it a beautiful experience.
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Posted 1 year ago
I’m very satisfied for good serviced and friendly personnel 😀
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(Slough) - Posted 1 year ago
Got served by Abbey and Karen, both lovely ladies I’ve got my watched battery changed in 10 minutes and they assisted me to find a nice watch bracelet earring and necklace set for my birthday, very pleased!
F.Hinds 5 star review on 20th August 2024
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(Boston) - Posted 1 year ago
Helpful and friendly
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(Hastings) - Posted 1 year ago
The assistant this morning was very helpful and pleasant a worthy front of house ambassador for Hinds
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(Bromsgrove) - Posted 1 year ago
Great help from the team. Very friendly and helpful.
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(Cwmbran) - Posted 1 year ago
Really great service
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(Crawley) - Posted 1 year ago
Excellent service - staff knowledgeable of the products was so helpful and informative which lead me to buy the perfect gift. Nothing was too much trouble. I will be back.
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(Staines-upon-Thames) - Posted 1 year ago
Excellent service with a smile, l only had a battery fitted but l was treated as if l had bought an expensive watch
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(Stockport) - Posted 1 year ago
Always very helpful and friendly.
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Posted 1 year ago
The lady who served me today was very helpful and nothing was too much. She was lovely and friendly too
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(Wakefield) - Posted 1 year ago
Very helpful and attentive staff.. ordered the bracelet I needed to get for my Friends birthday which was not in the shop anymore with no fuss at all. And we're helpful when I came to collect also, fair price and great quality:)
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(Bishop's Stortford) - Posted 1 year ago
The staff are very helpfull,battery changed whilst I waited
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(Wrexham) - Posted 1 year ago
Always receive courteous and efficient service and would have no hesitation in recommending them to others.
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(Milton Keynes) - Posted 1 year ago
I have always found the staff very helpful and excellent service
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(Dunstable) - Posted 1 year ago
Very helpful lady in there I bought the item but unfortunately I changed my mind and took it back and a different lady gave me a refund lovely staff
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(Norwich) - Posted 1 year ago
As always, I found the service I received to be very friendly, quick and cost-effective. I don't think to go anywhere else when I need a new watch, or watch batteries fitted. They are excellent!
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(Evesham) - Posted 1 year ago
staff extremely helpfull and patient
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(Waltham Cross) - Posted 1 year ago
I bought a wrist watch for my husband which broke down after few weeks When I took it back I was told it’s not covered by warranty I went to India and they repaired it for 300 rupees which is £3 I will never use you again
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(Trowbridge) - Posted 1 year ago
Very pleasant and helpful staff who clearly know their trade well.
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(Hastings) - Posted 1 year ago
F.Hinds is rated 4.9 based on 62,202 reviews