F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,399 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,399 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady in Hinds was extremely helpful. I had bought some watches in an auction, and took them in to get new batteries, etc. She could not have been more knowledgeable and lovely. Unfortunately, it was her last day of working with Hinds, so when I go back to collect one of the watches which has been sent away for service, she will not be there. I hope her replacement is as nice! (Horsham branch)”

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(Horsham) - Posted 2 years ago

“Very friendly”

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(Birmingham) - Posted 2 years ago

“Always excellent customer service. Outstanding, professional staff”

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(Brierley Hill) - Posted 2 years ago

“I didn’t like the long wait for my goods wish it could be try on in store the long wait for it is a soon as it’s when I by the goods the nice box should with a diamond Ring not be extra”

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(Blackpool) - Posted 2 years ago

“An absolute delight your team were all charming and helpful.”

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Posted 2 years ago

“Very helpful, curtious, I will use Hinds again”

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(Wolverhampton) - Posted 2 years ago

“Excellent service replaced battery there & then. The gentleman was very polite & extremely helpful in”

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(Ipswich) - Posted 2 years ago

“Very helpful and polite staff”

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(Gosport) - Posted 2 years ago

“Very helpfull.frendly staff”

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(Swindon) - Posted 2 years ago

“Great service getting ear piercings done. Lovely friendly staff. Would recommend.”

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(Bishop's Stortford) - Posted 2 years ago

“Went to Chappell out let store in Bridgend to take back bracelet that had broken. Got new bracelet & staff very helpful & polite. Only problem was asked for bracelet to be sent to F.Hinds Carmarthen & saw sales assistant type in that instruction but bracelet was sent back to Bridgend which is quite a distance from where I live.”

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Posted 2 years ago

“it was a joy to purchase my ruby and diamond ring which my husband bought for our 40th ruby anniversary kerry was very helpful at your merry hill branch very pleasant and knowledgable”

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(Brierley Hill) - Posted 2 years ago

“Excellent”

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(Milton Keynes) - Posted 2 years ago

“Went in to get a new battery for my watch. Easy and quick service. Lovely, friendly staff. Very happy and will certainly use the shop again.”

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(Bishop's Stortford) - Posted 2 years ago

“My visit was great, Helpful and attentive staff and nothing was too much trouble.”

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(Milton Keynes) - Posted 2 years ago

“I went in today to replace my watch battery , very friendly service and only took a few minutes”

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(Worthing) - Posted 2 years ago

“Service and products were both amazing just what I was looking for! Thank you”

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(Frenchgate Centre) - Posted 2 years ago

“Have paid for a battery for life so had to pop into the shop to get the new battery in my watch staff always so pleasant and helpful”

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(Norwich) - Posted 2 years ago

“I had a really lovely experience in the Derby branch, I wanted a new battery in my watch, this was fitted very swiftly and a great price too. Thank you”

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(Derby) - Posted 2 years ago

“Staff are so friendly and helpful”

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(Nuneaton) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,399 reviews